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ALL INFORMATION PROVIDED BY CITIZENS ADVICE BUREAU
1:08pm Thursday 13th January 2011
1:07pm Thursday 13th January 2011
Since my divorce three years ago I’ve been on income support and bringing up my two children alone. The youngest is coming up to her seventh birthday and I’ve had a letter telling me I will no longer be able to get income support and will have to look for work. I’m really worried as I haven’t worked for a few years now and don’t know how I could fit a job round my children, even if I could get one. Can you help?
1:04pm Thursday 13th January 2011
1:02pm Thursday 13th January 2011
My 14 year old daughter was accused of stealing a £3 lip-gloss from a high street chemist. She denied the accusation and the police were called, but took no action. We thought that was the end of it, but have now received a letter demanding payment of over £100 as compensation to the retailer. They also say they will take her to court if she doesn’t pay. What should we do?
10:51am Monday 18th October 2010
10:48am Monday 18th October 2010
I moved into a private rented flat about a year ago. Just recently I’ve become worried that my landlord hasn’t been paying the mortgage. I’ve heard I could be evicted without notice even if I’m up to date with my rent. Is this correct?
10:42am Monday 18th October 2010
Since moving house recently I have been getting letters and phone calls almost daily from debt collection firms chasing money apparently owed by the previous occupier. I’ve tried explaining they’ve got the wrong person but they don’t take any notice. What can I do to stop this?
10:38am Monday 18th October 2010
11:04am Thursday 22nd July 2010
Last month my mobile phone contract bill was extortionately high and much more than I expected. I rang the phone company, who said I had to pay the bill and then they would investigate the query. If I did not, they would cut me off. What should I do?
11:03am Thursday 22nd July 2010
There seem to be so many things that could potentially affect my holiday this summer – whether they be airline strikes or freak weather conditions. What are my rights if my flight gets delayed or cancelled?