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Buying a second hand car

1:08pm Thursday 13th January 2011

I’m thinking about buying a second hand car, but I don’t want to get ripped off with a dodgy vehicle. What are my rights?

Benefits advice

1:07pm Thursday 13th January 2011

Since my divorce three years ago I’ve been on income support and bringing up my two children alone. The youngest is coming up to her seventh birthday and I’ve had a letter telling me I will no longer be able to get income support and will have to look for work. I’m really worried as I haven’t worked for a few years now and don’t know how I could fit a job round my children, even if I could get one. Can you help?

Budget for Christmas

1:04pm Thursday 13th January 2011

Once again this Christmas I have over spent on presents. How can I prevent falling into this pattern again next year?

Civil Recovery Demand

1:02pm Thursday 13th January 2011

My 14 year old daughter was accused of stealing a £3 lip-gloss from a high street chemist. She denied the accusation and the police were called, but took no action. We thought that was the end of it, but have now received a letter demanding payment of over £100 as compensation to the retailer. They also say they will take her to court if she doesn’t pay. What should we do?

A reasonable wage

10:51am Monday 18th October 2010

My 21 year old son has just started working as a waiter at a local cafe and I'm worried that he's not being paid a reasonable amount. How can I find out?

How safe is my tenancy?

10:48am Monday 18th October 2010

I moved into a private rented flat about a year ago. Just recently I’ve become worried that my landlord hasn’t been paying the mortgage. I’ve heard I could be evicted without notice even if I’m up to date with my rent. Is this correct?

Not my debts

10:42am Monday 18th October 2010

Since moving house recently I have been getting letters and phone calls almost daily from debt collection firms chasing money apparently owed by the previous occupier. I’ve tried explaining they’ve got the wrong person but they don’t take any notice. What can I do to stop this?

Where can I breastfeed?

10:38am Monday 18th October 2010

My daughter was breastfeeding her child on the bus last week, and the bus driver told her she had to stop or get off the bus. Was he acting within the law?

I don’t know why my mobile phone bill was so high

11:04am Thursday 22nd July 2010

Last month my mobile phone contract bill was extortionately high and much more than I expected. I rang the phone company, who said I had to pay the bill and then they would investigate the query. If I did not, they would cut me off. What should I do?

What are my rights if my flight is cancelled?

11:03am Thursday 22nd July 2010

There seem to be so many things that could potentially affect my holiday this summer – whether they be airline strikes or freak weather conditions. What are my rights if my flight gets delayed or cancelled?