Ambulance service failing patients

Ambulance service failing patients Ambulance service failing patients

PATIENTS are not getting the care they need from the ambulance service, according to a new report.

The Care and Quality Commisison report stated the East of England Ambulance Service NHS Trust needs to take action to improve its standards when it comes to the care and welfare of people who use the service.

The trust, which serves six counties including Essex, did manage to safeguard people from abuse, reached cleanliness and management of medicine standards and does support its workers.

But the trust is failing its patients.

Andrew Morgan, interim Chief Executive for the trust said: “I recognise that our performance and response times are simply not good enough.

"That is why we are recruiting more front line staff and seeking to put more ambulances out on the road, whilst also seeking to reduce the delays we experience in handing over patients at hospitals."

Comments (18)

11:55am Wed 20 Mar 13

Red Under Your Bed says...

The Ambulance Service are doing their best while losing funding from central government.

Don't blame the Ambulance Service. blame George Osborne.
The Ambulance Service are doing their best while losing funding from central government. Don't blame the Ambulance Service. blame George Osborne. Red Under Your Bed

12:15pm Wed 20 Mar 13

notinwestcliffanymore says...

blame the waste.. the managment BMW s, the duplication of middle managment jobs and therefore wages etc.
blame the waste.. the managment BMW s, the duplication of middle managment jobs and therefore wages etc. notinwestcliffanymore

1:20pm Wed 20 Mar 13

DrSpiffSpaffington says...

What? You mean if you cut the number of ambulances in half to the point where the average waiting time for one to arrive is an hour people will suffer? Who could have seen that happening? Lucky we had a report to tell us
What? You mean if you cut the number of ambulances in half to the point where the average waiting time for one to arrive is an hour people will suffer? Who could have seen that happening? Lucky we had a report to tell us DrSpiffSpaffington

1:21pm Wed 20 Mar 13

emcee says...

Red Under Your Bed wrote:
The Ambulance Service are doing their best while losing funding from central government.

Don't blame the Ambulance Service. blame George Osborne.
It has nothing to do with Government policy. It is down to very poor management.
Those who can't manage correctly will always blame Government policy.
[quote][p][bold]Red Under Your Bed[/bold] wrote: The Ambulance Service are doing their best while losing funding from central government. Don't blame the Ambulance Service. blame George Osborne.[/p][/quote]It has nothing to do with Government policy. It is down to very poor management. Those who can't manage correctly will always blame Government policy. emcee

2:43pm Wed 20 Mar 13

Carnabackable says...

Good job they're not the Fire Service......
Good job they're not the Fire Service...... Carnabackable

4:12pm Wed 20 Mar 13

Boris says...

The CQC has discovered that the Pope is a Catholic.
Of course the ambulance service has its failures, when it is insufficiently staffed, and hospitals' A and E departments are not staffed to take in patients immediately and let the ambulances back on the road.
As Red says, blame George Osborne.
The CQC has discovered that the Pope is a Catholic. Of course the ambulance service has its failures, when it is insufficiently staffed, and hospitals' A and E departments are not staffed to take in patients immediately and let the ambulances back on the road. As Red says, blame George Osborne. Boris

4:18pm Wed 20 Mar 13

Carnabackable says...

Boris wrote:
The CQC has discovered that the Pope is a Catholic.
Of course the ambulance service has its failures, when it is insufficiently staffed, and hospitals' A and E departments are not staffed to take in patients immediately and let the ambulances back on the road.
As Red says, blame George Osborne.
Always an excuse for this lot, high time they were sacked, and the Ambulance service privatised, then see the word service, be once again applicable....
[quote][p][bold]Boris[/bold] wrote: The CQC has discovered that the Pope is a Catholic. Of course the ambulance service has its failures, when it is insufficiently staffed, and hospitals' A and E departments are not staffed to take in patients immediately and let the ambulances back on the road. As Red says, blame George Osborne.[/p][/quote]Always an excuse for this lot, high time they were sacked, and the Ambulance service privatised, then see the word service, be once again applicable.... Carnabackable

5:25pm Wed 20 Mar 13

perini says...

Carnabackable wrote:
Boris wrote: The CQC has discovered that the Pope is a Catholic. Of course the ambulance service has its failures, when it is insufficiently staffed, and hospitals' A and E departments are not staffed to take in patients immediately and let the ambulances back on the road. As Red says, blame George Osborne.
Always an excuse for this lot, high time they were sacked, and the Ambulance service privatised, then see the word service, be once again applicable....
If it was privatised then 'shareholder value' would be in front of patient care!
[quote][p][bold]Carnabackable[/bold] wrote: [quote][p][bold]Boris[/bold] wrote: The CQC has discovered that the Pope is a Catholic. Of course the ambulance service has its failures, when it is insufficiently staffed, and hospitals' A and E departments are not staffed to take in patients immediately and let the ambulances back on the road. As Red says, blame George Osborne.[/p][/quote]Always an excuse for this lot, high time they were sacked, and the Ambulance service privatised, then see the word service, be once again applicable....[/p][/quote]If it was privatised then 'shareholder value' would be in front of patient care! perini

6:33pm Wed 20 Mar 13

Greatchef says...

Everybody seems very quick to blame the Government and Management but perhaps we should look at the general populus that call on the Ambulance service for triva matters like a sore throut, oh ive got a splinter and such like. Stretching the service to breaking point. I think we also seem to forget how lucky we are to have such a fantastic NHS service. Yes they do get things wrong but dont we all!!! Lets Privitise the lot then see how we all suffer....
Everybody seems very quick to blame the Government and Management but perhaps we should look at the general populus that call on the Ambulance service for triva matters like a sore throut, oh ive got a splinter and such like. Stretching the service to breaking point. I think we also seem to forget how lucky we are to have such a fantastic NHS service. Yes they do get things wrong but dont we all!!! Lets Privitise the lot then see how we all suffer.... Greatchef

6:34pm Wed 20 Mar 13

Carnabackable says...

perini wrote:
Carnabackable wrote:
Boris wrote: The CQC has discovered that the Pope is a Catholic. Of course the ambulance service has its failures, when it is insufficiently staffed, and hospitals' A and E departments are not staffed to take in patients immediately and let the ambulances back on the road. As Red says, blame George Osborne.
Always an excuse for this lot, high time they were sacked, and the Ambulance service privatised, then see the word service, be once again applicable....
If it was privatised then 'shareholder value' would be in front of patient care!
Maybe, but at least there would be an ambulance, on time, and plenty of them around, let the NHS concentrate on the hospitals, let the private sector run the "Taxis" at the moment "Patient Care" is non existent, the NHS have now got tight budgets, over stretched ambulance service.PRIVATISE THE AMBULANCE SERVICE - AND ENJOY SPEEDY TRAVEL TO HOSPITAL.
[quote][p][bold]perini[/bold] wrote: [quote][p][bold]Carnabackable[/bold] wrote: [quote][p][bold]Boris[/bold] wrote: The CQC has discovered that the Pope is a Catholic. Of course the ambulance service has its failures, when it is insufficiently staffed, and hospitals' A and E departments are not staffed to take in patients immediately and let the ambulances back on the road. As Red says, blame George Osborne.[/p][/quote]Always an excuse for this lot, high time they were sacked, and the Ambulance service privatised, then see the word service, be once again applicable....[/p][/quote]If it was privatised then 'shareholder value' would be in front of patient care![/p][/quote]Maybe, but at least there would be an ambulance, on time, and plenty of them around, let the NHS concentrate on the hospitals, let the private sector run the "Taxis" at the moment "Patient Care" is non existent, the NHS have now got tight budgets, over stretched ambulance service.PRIVATISE THE AMBULANCE SERVICE - AND ENJOY SPEEDY TRAVEL TO HOSPITAL. Carnabackable

7:01pm Wed 20 Mar 13

Greatchef says...

If we privitise the Ambulance service, who is going to pay every time an ambulance is called? Maybe the private owners are going to do it for free!! Perhaps there will be a meter in them and you can pay when you get to hospital!! Sounds an excellent idea to me... NOT!!
If we privitise the Ambulance service, who is going to pay every time an ambulance is called? Maybe the private owners are going to do it for free!! Perhaps there will be a meter in them and you can pay when you get to hospital!! Sounds an excellent idea to me... NOT!! Greatchef

7:14pm Wed 20 Mar 13

Carnabackable says...

Greatchef wrote:
If we privitise the Ambulance service, who is going to pay every time an ambulance is called? Maybe the private owners are going to do it for free!! Perhaps there will be a meter in them and you can pay when you get to hospital!! Sounds an excellent idea to me... NOT!!
IDIOT, the government will pay a fixed amount for the service to run, to run within it's own budget, with a leaner more committed work force, getting rid of those jumped up managers.
[quote][p][bold]Greatchef[/bold] wrote: If we privitise the Ambulance service, who is going to pay every time an ambulance is called? Maybe the private owners are going to do it for free!! Perhaps there will be a meter in them and you can pay when you get to hospital!! Sounds an excellent idea to me... NOT!![/p][/quote]IDIOT, the government will pay a fixed amount for the service to run, to run within it's own budget, with a leaner more committed work force, getting rid of those jumped up managers. Carnabackable

7:48pm Wed 20 Mar 13

DrSpiffSpaffington says...

"...a leaner more
committed work force..." are you serious? What has the workforce got to do with it? Essex has lost half its ambulances, some areas have lost their ambulances altogether, i fail to see how the greatest workforce in the world could make up for that
"...a leaner more committed work force..." are you serious? What has the workforce got to do with it? Essex has lost half its ambulances, some areas have lost their ambulances altogether, i fail to see how the greatest workforce in the world could make up for that DrSpiffSpaffington

8:57pm Wed 20 Mar 13

Greatchef says...

Carnabackable wrote:
Greatchef wrote: If we privitise the Ambulance service, who is going to pay every time an ambulance is called? Maybe the private owners are going to do it for free!! Perhaps there will be a meter in them and you can pay when you get to hospital!! Sounds an excellent idea to me... NOT!!
IDIOT, the government will pay a fixed amount for the service to run, to run within it's own budget, with a leaner more committed work force, getting rid of those jumped up managers.
IDIOT!! is the person that believes a privitised service is going to offer a better service at cheaper cost!! take a look at everything else that has been privitised in this country and if you think we are better off then you are exceptionally deluded!!!
[quote][p][bold]Carnabackable[/bold] wrote: [quote][p][bold]Greatchef[/bold] wrote: If we privitise the Ambulance service, who is going to pay every time an ambulance is called? Maybe the private owners are going to do it for free!! Perhaps there will be a meter in them and you can pay when you get to hospital!! Sounds an excellent idea to me... NOT!![/p][/quote]IDIOT, the government will pay a fixed amount for the service to run, to run within it's own budget, with a leaner more committed work force, getting rid of those jumped up managers.[/p][/quote]IDIOT!! is the person that believes a privitised service is going to offer a better service at cheaper cost!! take a look at everything else that has been privitised in this country and if you think we are better off then you are exceptionally deluded!!! Greatchef

2:02am Thu 21 Mar 13

Boris says...

Carnabackable wrote:
perini wrote:
Carnabackable wrote:
Boris wrote: The CQC has discovered that the Pope is a Catholic. Of course the ambulance service has its failures, when it is insufficiently staffed, and hospitals' A and E departments are not staffed to take in patients immediately and let the ambulances back on the road. As Red says, blame George Osborne.
Always an excuse for this lot, high time they were sacked, and the Ambulance service privatised, then see the word service, be once again applicable....
If it was privatised then 'shareholder value' would be in front of patient care!
Maybe, but at least there would be an ambulance, on time, and plenty of them around, let the NHS concentrate on the hospitals, let the private sector run the "Taxis" at the moment "Patient Care" is non existent, the NHS have now got tight budgets, over stretched ambulance service.PRIVATISE THE AMBULANCE SERVICE - AND ENJOY SPEEDY TRAVEL TO HOSPITAL.
An ambulance is not a taxi, it is a mobile medical unit with staff highly specialised in savng lives wherever they can. If all you need to do is get to hospital quickly, call a cab.
[quote][p][bold]Carnabackable[/bold] wrote: [quote][p][bold]perini[/bold] wrote: [quote][p][bold]Carnabackable[/bold] wrote: [quote][p][bold]Boris[/bold] wrote: The CQC has discovered that the Pope is a Catholic. Of course the ambulance service has its failures, when it is insufficiently staffed, and hospitals' A and E departments are not staffed to take in patients immediately and let the ambulances back on the road. As Red says, blame George Osborne.[/p][/quote]Always an excuse for this lot, high time they were sacked, and the Ambulance service privatised, then see the word service, be once again applicable....[/p][/quote]If it was privatised then 'shareholder value' would be in front of patient care![/p][/quote]Maybe, but at least there would be an ambulance, on time, and plenty of them around, let the NHS concentrate on the hospitals, let the private sector run the "Taxis" at the moment "Patient Care" is non existent, the NHS have now got tight budgets, over stretched ambulance service.PRIVATISE THE AMBULANCE SERVICE - AND ENJOY SPEEDY TRAVEL TO HOSPITAL.[/p][/quote]An ambulance is not a taxi, it is a mobile medical unit with staff highly specialised in savng lives wherever they can. If all you need to do is get to hospital quickly, call a cab. Boris

12:46pm Thu 21 Mar 13

romantic says...

Private ambulances may sound great until you´re the one lying in the back of one.

The skilled staff have been replaced by youngsters with a couple of weeks training, because they´re cheaper. So try not to bleed, or start going into shock, or have a seizure or heart attack. The training was basically a first aid course, and all that will happen is that they´ll try to drive a bit faster.

The bidding process has meant budgets are pared to the limit, which explains the strange knocking sound from the engine. The old guy who used to service all the ambulances has gone, but luckily it´s all been outsourced to a company who bid half of what anybody else did.

The defibs don´t work, because they´ve not been maintained. And they´re missing a lot of stuff because the arm´s-length purchasing subsidiary hasn´t paid the medical supplies company.

But they´ve got nice uniforms on and have achieved a performance rating of AAA, so the directors will get a nice big bonus.
Private ambulances may sound great until you´re the one lying in the back of one. The skilled staff have been replaced by youngsters with a couple of weeks training, because they´re cheaper. So try not to bleed, or start going into shock, or have a seizure or heart attack. The training was basically a first aid course, and all that will happen is that they´ll try to drive a bit faster. The bidding process has meant budgets are pared to the limit, which explains the strange knocking sound from the engine. The old guy who used to service all the ambulances has gone, but luckily it´s all been outsourced to a company who bid half of what anybody else did. The defibs don´t work, because they´ve not been maintained. And they´re missing a lot of stuff because the arm´s-length purchasing subsidiary hasn´t paid the medical supplies company. But they´ve got nice uniforms on and have achieved a performance rating of AAA, so the directors will get a nice big bonus. romantic

3:26pm Thu 21 Mar 13

Carnabackable says...

romantic wrote:
Private ambulances may sound great until you´re the one lying in the back of one.

The skilled staff have been replaced by youngsters with a couple of weeks training, because they´re cheaper. So try not to bleed, or start going into shock, or have a seizure or heart attack. The training was basically a first aid course, and all that will happen is that they´ll try to drive a bit faster.

The bidding process has meant budgets are pared to the limit, which explains the strange knocking sound from the engine. The old guy who used to service all the ambulances has gone, but luckily it´s all been outsourced to a company who bid half of what anybody else did.

The defibs don´t work, because they´ve not been maintained. And they´re missing a lot of stuff because the arm´s-length purchasing subsidiary hasn´t paid the medical supplies company.

But they´ve got nice uniforms on and have achieved a performance rating of AAA, so the directors will get a nice big bonus.
Grow a pair, remember, as a tax payer, you only get out, what you put in......
[quote][p][bold]romantic[/bold] wrote: Private ambulances may sound great until you´re the one lying in the back of one. The skilled staff have been replaced by youngsters with a couple of weeks training, because they´re cheaper. So try not to bleed, or start going into shock, or have a seizure or heart attack. The training was basically a first aid course, and all that will happen is that they´ll try to drive a bit faster. The bidding process has meant budgets are pared to the limit, which explains the strange knocking sound from the engine. The old guy who used to service all the ambulances has gone, but luckily it´s all been outsourced to a company who bid half of what anybody else did. The defibs don´t work, because they´ve not been maintained. And they´re missing a lot of stuff because the arm´s-length purchasing subsidiary hasn´t paid the medical supplies company. But they´ve got nice uniforms on and have achieved a performance rating of AAA, so the directors will get a nice big bonus.[/p][/quote]Grow a pair, remember, as a tax payer, you only get out, what you put in...... Carnabackable

5:59pm Thu 21 Mar 13

6079 Smith W says...

Carnabackable wrote:
Greatchef wrote: If we privitise the Ambulance service, who is going to pay every time an ambulance is called? Maybe the private owners are going to do it for free!! Perhaps there will be a meter in them and you can pay when you get to hospital!! Sounds an excellent idea to me... NOT!!
IDIOT, the government will pay a fixed amount for the service to run, to run within it's own budget, with a leaner more committed work force, getting rid of those jumped up managers.
The only 'IDIOT' here is you. We've got PFI contracts bankrupting hospitals, and on the railways government subsidy to the fat cat train companies, exceeds that of most of Europe with their state run railways. If you really want to do something about saving the country some money, you'd be calling for the rolling back of privatisation, not more of the same.

But you are of course an ideologically obsessed 'IDIOT', but worse still, you're also completely insane by Einstein's definition. He considered insanity as those who carry on doing the same thing, yet expect different results. Stop embarrassing yourself on here, and go away and get the psychiatric treatment you clearly urgently need, and don't come back until you do. And get it soon, before these idiots in government, completely sell off the NHS to their fat cat friends.
[quote][p][bold]Carnabackable[/bold] wrote: [quote][p][bold]Greatchef[/bold] wrote: If we privitise the Ambulance service, who is going to pay every time an ambulance is called? Maybe the private owners are going to do it for free!! Perhaps there will be a meter in them and you can pay when you get to hospital!! Sounds an excellent idea to me... NOT!![/p][/quote]IDIOT, the government will pay a fixed amount for the service to run, to run within it's own budget, with a leaner more committed work force, getting rid of those jumped up managers.[/p][/quote]The only 'IDIOT' here is you. We've got PFI contracts bankrupting hospitals, and on the railways government subsidy to the fat cat train companies, exceeds that of most of Europe with their state run railways. If you really want to do something about saving the country some money, you'd be calling for the rolling back of privatisation, not more of the same. But you are of course an ideologically obsessed 'IDIOT', but worse still, you're also completely insane by Einstein's definition. He considered insanity as those who carry on doing the same thing, yet expect different results. Stop embarrassing yourself on here, and go away and get the psychiatric treatment you clearly urgently need, and don't come back until you do. And get it soon, before these idiots in government, completely sell off the NHS to their fat cat friends. 6079 Smith W

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