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Ambulance service failing patients
11:20am Wednesday 20th March 2013 in News
PATIENTS are not getting the care they need from the ambulance service, according to a new report.
The Care and Quality Commisison report stated the East of England Ambulance Service NHS Trust needs to take action to improve its standards when it comes to the care and welfare of people who use the service.
The trust, which serves six counties including Essex, did manage to safeguard people from abuse, reached cleanliness and management of medicine standards and does support its workers.
But the trust is failing its patients.
Andrew Morgan, interim Chief Executive for the trust said: “I recognise that our performance and response times are simply not good enough.
"That is why we are recruiting more front line staff and seeking to put more ambulances out on the road, whilst also seeking to reduce the delays we experience in handing over patients at hospitals."
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