Nursing home under fire gets all-clear

Echo: Nursing home under fire gets all-clear Nursing home under fire gets all-clear

A NURSING home warned by the Care Quality Commission to take action has been given a clean bill of health.

In January, inspectors ordered Parklands, in Thundersley Park Road, Benfleet, to improve after concerns over care plans, risk assessment, complaints, staff support and consent.

The latest inspection found the home nowmeets all required standards.

Inspectors said care records had improved and were appropriate and up-to-date and staff sought written consent from people at the home. All staff have received the correct training and are booked in for refresher courses this month.

Staff were also praised for their care. Inspectors said: “We spoke with people who used the service and they told us they were happy with the care they received.

“One person told us: ‘I am very happy here. They look after me very well.’ Another person told us: ‘The staff are lovely. They really do care for me.’”

Inspectors found safeguards are now in place to protect people from risks of abuse after January’s inspection found safeguarding policies and procedures did not provide information and guidance for staff on recognising and reporting incidents of abuse or other concerns.

The home has now reviewed and updated procedures.

The commission added: “Staff told us they now received regular supervision and support and found the management approachable.

Comments from care workers included: ‘It has improved since the CQC last visited,’ ‘it is now a better place to work and I now look forward to coming here’ and ‘I have no concerns and we are supported well.’”

Parklands said the latest report followed action taken to improve paperwork and admin.

Home owner Bharat Patel said: “We needed to get our paperwork up to date. We are delighted with the commission report and I’m glad we have overturned the previous report that was found to be somewhat wanting.

“I’m pleased we have sorted everything out in the way they want us to. Care of the residents has always been above normal standard and always will be.”

Comments (2)

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11:26am Thu 19 Jun 14

CarnMountification says...

I know some said no smoke without fire, but this must have been steam.....
I know some said no smoke without fire, but this must have been steam..... CarnMountification
  • Score: 0

9:25pm Thu 19 Jun 14

Kim Gandy says...

CarnMountification wrote:
I know some said no smoke without fire, but this must have been steam.....
Having worked for eight years in care homes I can say with AUTHORITY and KNOWLEDGE that the CQC always notify care homes of impending inspections. This is a ridiculous practice to me.

Most care homes in my - and colleagues' - experience are severely understaffed and under resourced. The CQC is yet another pointless quango and care homes should never be run for profit either.

I'm still waiting to see evidence of the promised "overhaul" of the care system which is still woefully inadequate in this country.

The CQC inspection is yet another box ticking exercise and in my opinion bears no relevance to the reality of the situation.
[quote][p][bold]CarnMountification[/bold] wrote: I know some said no smoke without fire, but this must have been steam.....[/p][/quote]Having worked for eight years in care homes I can say with AUTHORITY and KNOWLEDGE that the CQC always notify care homes of impending inspections. This is a ridiculous practice to me. Most care homes in my - and colleagues' - experience are severely understaffed and under resourced. The CQC is yet another pointless quango and care homes should never be run for profit either. I'm still waiting to see evidence of the promised "overhaul" of the care system which is still woefully inadequate in this country. The CQC inspection is yet another box ticking exercise and in my opinion bears no relevance to the reality of the situation. Kim Gandy
  • Score: 0

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