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Family hit out at Basildon Hospital's care


A DISTRAUGHT family has attacked Basildon Hospital for discharging an elderly relative who was suffering bleeding bed sores and a urine infection.

Ada Bundock, 76, from the Hastings, Wickford, is now back in hospital with pneumonia and a chest infection. Her condition is described as critical.

Mrs Bundock’s daughter, Amanda Bristow, 40, said: “You’ve never seen anything like it. It looks like someone has poured a kettle of boiling water on her. She should never have been allowed home.”

The pensioner, who is battling Parkinson’s disease, had sores on her heels, legs and several other areas of her body.

Husband Wally Bundock, 78, said: “The hospital said she had been looked after and washed every day.

“It’s not admitting to anything. Hospitals never admit to anything being wrong.”

The day after Mrs Bundock came home, her husband called a doctor because she was suffering from a urine infection, which the hospital said had cleared up, according to her family. A few days later, her condition deteriorated and she was rushed back to hospital and diagnosed with a chest infection and pneumonia.

Mrs Bristow said her mother was “delirious” and didn’t even recognise her loved ones.

Basildon Hospital has acknowledged the family’s complaints.

Maggie Rogers, director of nursing, said: “When Mrs Bundock left she showed no symptoms that would indicate she had any infection.

“There was no reason to delay her discharge, as she has support in her home from social services and district nursing. We are sorry Mrs Bundock has needed to be readmitted.

“Our nurses and staff have been in discussion with the family to clarify their concerns, and will ensure these are thoroughly investigated and add-ressed appropriately.”

However, Mr Bundock said he had no complaints about the physicians who operated on his wife when she originally went in for a leg operation.

He said: “You can’t fault them, it’s the after care I’m upset about.”

Comments(7)

evilc says...
8:51pm Thu 13 Nov 08

All for the sake of Government statistics.

Statistics oh statistics does anyone believe them anymore.

This lady must suffer just so the Government can lie about their dam statistics.

x amount of patients were seen within 10 seconds and bed blocking does not occurr within 5 seconds of a passing satelite!!

Techno says...
9:06pm Thu 13 Nov 08

That's what it's all about these days, statistics. Lies and more damned lies. Crime is supposed to be down. Oh no it isnt, we just dont bother reporting it anymore! Complaints against public services down. Oh no it isnt we just dont bother to report it any more. Nobody dies in hospital from neglect. Oh yes they do, more than ever, it's just they cant put that on the death certificate. The hospitals could starve a patient to death and the death would just be classed as a guilt free organ failure! Downright criminal is what it is.

Ironman says...
12:10pm Fri 14 Nov 08

In my recent opinion, it's not the dedicated staff at Basildon Hospital, it's the bloody target culture encouraged by the Government and carried out with relish by the staff of the PCT's.

Their only purpose appears to be to save money & fudge figures at any cost.

I wonder if they aply the same standards when their relatives are affected.

Techno says...
1:32pm Fri 14 Nov 08

Neglect of duty starts and ends with whoever is serving the patient. Nurses and doctors are ultimately resposnsible for neglecting the people in their care regardless what the top brass are doing. The whole system is rotten in this case, and nurses & doctors cannot crawl out of it. If you saw neglect, or anyone told you to neglect someone in your care would you keep quiet about it? Of course we do have many good hoospital workers and always have done, but we're not discussing that. If the victims had these good staff then we wouldnt even need to be here complaining about it. At the end of the day whilst the fat cat office staff are just as guilty, they dont serve the care, or lack of it, on the front line.

bagliettodavid says...
11:45pm Fri 14 Nov 08

I dont work for the NHS but I work with the NHS. I am a community first responder and I volunteer my spare time rushing to code red 999 calls. I can say not all the calls I have attended are considered emergencies HOWEVER if in doubt then always call 999 and let the control room decided. The people I work with are very underpaid and work well over the average hours. I would agree the NHS has failed a few times but there also times when they have done all they can and it never gets recognised. If you ever have to go to A&E you will be very amazed at how much time they waste on drunks and the abuse they get is not worth the poor money they get. I know I will not be giving up my job for the abuse they have to put up with.

bagliettodavid says...
11:48pm Fri 14 Nov 08

If you want to help your community then register here

http://www.first-res
ponse.org.uk

Techno says...
9:07am Sat 15 Nov 08

First Response, like any voluntary group is a great idea. I cant help thinking the NHS just see it as a way of cutting corners and money in order to avoid paying proper full time, trained staff. You are quite right about money wasted on the drunks and thugs in A&E. They should be thrown back in to the gutter whence they came until they have sobered up or got their mind right. If you're going to neglect anyones care then let it be them and NOT the old and vulnerable. For that there can be no excuse.


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