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12:00pm Friday 28th January 2011 in News By Michelle Archard
PATIENTS arriving at Southend Hospital will soon be able to check themselves in using touch screen kiosks.
The technology, in place at many doctors’ surgeries , is to be introduced at Southend Hospital’s outpatients’ department which is undergoing refurbishment.
The new user-friendly system is designed to make the process of checking in for appointments quicker and easier.
Patients simply scan in the barcode at the top of their appointment letter and touch the screen to confirm their date of birth when prompted.
The kiosk will issue a printed number which the patient takes with them to the main waiting area and will be called through to their appointment by their number.
The system, provided by clinic management specialists Savience, is being introduced from February 1 as part of the redevelopment project, due for completion in April.
Outpatients and pre assessment services general manager Melanie Solieri said: “The kiosks are really simple to use and are designed with all of our service users in mind.
“They are fully accessible to wheelchair users, we have settings for those who are partially sighted and also for those whose first language is not English. In addition, our hospital volunteers will be on hand to provide assistance and support to those who need it.
“Once patients are checked in, the system will ensure we know where they are at all times so we can track them throughout their appointment.”
The main outpatients redevelopment project, by Colchester-based contractors the Brennan Group, involves major construction work on the ground floor of the tower block and the refurbishment of 60 treatment rooms as well as a new waiting area with seating for about 80 people, a new cafe and shop.
In addition a new blood testing unit is being built on the mezzanine floor.
Comments(14)
Dan_
says...
12:28pm Fri 28 Jan 11
Ivanna Goodhump
says...
12:38pm Fri 28 Jan 11
'V'
says...
12:46pm Fri 28 Jan 11
Mark D
says...
1:03pm Fri 28 Jan 11
'V' wrote:But, realistically, you can't avoid touching something that has been touched by others. At least this would be a specific small area that could be readily managed with gel disinfectant close at hand.
Having been infected with C-Diff in Southend hospital, and d@mned near being killed by it, all I can say is what a mind-numbingly stupid idea. If there is one way to guarantee infections spread round a hospital, it is installing touchscreen technology for every visitor to the hospital to use.
'V'
says...
1:42pm Fri 28 Jan 11
Mark D wrote:In an ideal world perhaps, but in hospitals touchscreen is a disaster waiting to happen. I have friends who work in the hospital (nurses and doctors), their opinion is that since touchscreen TVs and touchscreen TV Pay Points were installed, hospital infections there have increased a huge amount.
'V' wrote:But, realistically, you can't avoid touching something that has been touched by others. At least this would be a specific small area that could be readily managed with gel disinfectant close at hand.
Having been infected with C-Diff in Southend hospital, and d@mned near being killed by it, all I can say is what a mind-numbingly stupid idea. If there is one way to guarantee infections spread round a hospital, it is installing touchscreen technology for every visitor to the hospital to use.
firedog
says...
5:08pm Fri 28 Jan 11
'V'
says...
5:12pm Fri 28 Jan 11
firedog wrote:Yeah, that's the priority, the typo, not the massive risk to patients in the hospital. Idiot.
Oh dear "V"
Women leaving the toilets "pussing"the door ,that would lead to more infections spreading sureley.
Nebs
says...
6:01pm Fri 28 Jan 11
'V' wrote:Why have you signed your post "Idiot". I find your contributions both thought provoking and amusing, and think you underestimate yourself with that signature.
firedog wrote:Yeah, that's the priority, the typo, not the massive risk to patients in the hospital. Idiot.
Oh dear "V"
Women leaving the toilets "pussing"the door ,that would lead to more infections spreading sureley.
emcee
says...
2:05am Sat 29 Jan 11
j-w
says...
12:28pm Sat 29 Jan 11
termite1944
says...
6:40pm Sat 29 Jan 11
'V'
says...
7:16pm Sat 29 Jan 11
firedog
says...
5:14pm Sun 30 Jan 11
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jolllyboy says...
12:20pm Fri 28 Jan 11