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Guarantee comes up trumps eight years later
REPLACING windows and doors is nothing but a pane but one man has benefited big time after an eight year guarantee came up trumps.
Kelvin Spalding, from Beachway on Canvey, said he thought he was in for one of those days when the lock on his back door stopped working but was astonished when a fitter from Degema Windows was round to repair the door that very day.
Mr Spalding, a 60-year old ambulance driver, said: “I couldn’t believe my luck when they appeared on the doorstep, seeing I took out the policy so long ago. The door is not the easiest to repair but they came and took a look and were back with the right bit the very next morning. That is what I call good old fashion service.”
Mr Spalding said he thought the guarantee on his door lock by Degema Windows only lasted five years and expected to pay a price.
“In these modern days you hear stories of companies swindling you out of your last penny and it was refreshing to see such quick, honest work with nothing asked for in return.”
A spokesperson from Degema Windows said: “It is nice to hear such glowing reports from our customers. We provide a service and always look to leave our customers happy with the service they received.”
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