New cooker for Southend woman thanks to the Echo

Echo: Comet relents and gives money back to Southend woman thanks to the Echo Comet relents and gives money back to Southend woman thanks to the Echo

AN ELDERLY woman who was left more than £600 out of pocket when Comet went into administration has thanked the Echo after being given a refund.

Joan Willson,(cor) 86, paid cash for a new cooker from the electrical retailer in Southend on October 27 – just five days before the company announced it was going into administration.

When the store failed to deliver her new cooker, Mrs Willson went to the store to complain. Comet had one of the cookers in stock but refused to give it to her.

She was also told she was unlikely to get back the money which she had saved for two years. However, Mrs Willson was surprised when Lloyds bank called her a week ago.

She said: “The bank said they acted for Comet and were going to refund my money I couldn’t believe it. I was so relieved because it is a lot of money to loose.

“Iv’e bought myself a nice new Hotpoint. It’s gorgeous and exactly what I wanted. My kitchen is looking a lot better now. “

Mrs Willson, from Southend, added: “I didn’t bother going to a store this time. I bought it online and had no trouble at all.

“I really want to thank the Echo because I think you helped a lot.”

Stores across the country shut their doors for the last time before Christmas, including branches in Southend, Rayleigh and Basildon.

Deloitte has been appointed as the administrator for the firm. No one was available for comment about Mrs Willson’s refund.

Comments (4)

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5:46pm Mon 31 Dec 12

koi carp says...

Well done The Echo
Well done The Echo koi carp

6:52pm Mon 31 Dec 12

artytoit says...

'lose', not 'loose'!
'lose', not 'loose'! artytoit

7:27pm Mon 31 Dec 12

Carnabackable says...

Im glad to hear, the lady got her money back from the bullies, suffice to say Comet won't be missed, happy new year.
Im glad to hear, the lady got her money back from the bullies, suffice to say Comet won't be missed, happy new year. Carnabackable

3:12am Tue 1 Jan 13

Blind Haze says...

It seems like it pays to run to the media when you've lost out - I bet there's 100s of others in the same boat who are kicking themselves if they read this.

Well done to Joan though, she paid the money in good faith so glad to hear she's got her money back, albeit after a lot of troubles.
It seems like it pays to run to the media when you've lost out - I bet there's 100s of others in the same boat who are kicking themselves if they read this. Well done to Joan though, she paid the money in good faith so glad to hear she's got her money back, albeit after a lot of troubles. Blind Haze

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