Doctors at Basildon Hospital 'missed my girl’s appendicitis'

Echo: Doctors 'missed my girl’s appendicitis' Doctors 'missed my girl’s appendicitis'

A MUM is demanding an apology from Basildon Hospital because she says doctors missed her daughter’s inflamed appendix.

Jessica Taylor, seven, was taken to A&E screaming in agony, and doctors diagnosed a urine infection.

Jessica, who lives with her mum Karyn, 41, and four-year-old brother in Church Road, Basildon, was taken in nine days ago.

Her mother had to phone around relatives to find someone to take her as the ambulance service said it would take an hour to get to her.

Jessica was given antibiotics and eventually sent home on Saturday with Ms Taylor being told if the pain continued, to give her painkillers.

Ms Taylor said: “She kept moaning and saying ‘mummy my tummy hurts’. When I called the hospital, they said to give her paracetamol and see how she went.”

However, Jessica started vomiting on Sunday and Ms Taylor rushed her back to hospital, having again been told an ambulance would take an hour to arrive.

Jessica underwent an emergency operation, during which a surgeon checked her organs, and found she had appendicitis. The organ was then removed.

An angry Ms Taylor has now lodged a complaint through the hospital’s Patient Advice and Liaison Service.

She said: “This should have been spotted earlier. You think you are safe in their hands. If they take that long to find out something simple like appendicitis, what else could they miss?”

A hospital spokesman said Jessica’s appendix had been mildly inflamed, but not close to rupture.

She added: “We are sorry to hear Ms Taylor is unhappy with some aspects of her daughter’s care.

“While the trust believes she was treated appropriately for both her clinical conditions, we’re are very happy to discuss this further with Ms Taylor.

“We recognise it’s very distressing when a child is in hospital, but clinical diagnoses aren’t necessarily just one thing.”

THE ambulance service has already apologised for not being able to take Jessica to hospital.

A statement added: “Our paramedics in the control room monitored Jessica’s condition speaking with her mum on several occasions.”

It said the service was recruiting 400 student paramedics, putting extra ambulances on the road and taking other steps to maximise the number of paramedics on Essex ambulances. 

The statement added: “This will help us get to patients like Jessica more quickly and provide a better service.”

Comments (12)

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12:24pm Fri 21 Feb 14

Vange Resident says...

We all make mistakes but Basildon Hospital seems to be making far too many, more than I would like considering it’s my local and serves such a big and diverse community.
At what point does it need to get so bad before someone comes along and closes this hospital, gets rid of all the management who are clearly ignoring the problems and just taking a salary?
If those who fiddled the books and figures (head of finance, Nursing, pharmacy etc.) got sacked and a new team brought in, things would suddenly make a marked improvement? As an ex-employee who got out before the really bad rot set in, 7 years I worked for this terrible place of tyrants and bullies.
We all make mistakes but Basildon Hospital seems to be making far too many, more than I would like considering it’s my local and serves such a big and diverse community. At what point does it need to get so bad before someone comes along and closes this hospital, gets rid of all the management who are clearly ignoring the problems and just taking a salary? If those who fiddled the books and figures (head of finance, Nursing, pharmacy etc.) got sacked and a new team brought in, things would suddenly make a marked improvement? As an ex-employee who got out before the really bad rot set in, 7 years I worked for this terrible place of tyrants and bullies. Vange Resident

12:33pm Fri 21 Feb 14

pembury53 says...

I never understand this obsession with needing an apology for everything that goes wrong in life........ "ok we're sorry... does you daughter feel any better" ?
I never understand this obsession with needing an apology for everything that goes wrong in life........ "ok we're sorry... does you daughter feel any better" ? pembury53

12:51pm Fri 21 Feb 14

Happy Chickie says...

pembury53 wrote:
I never understand this obsession with needing an apology for everything that goes wrong in life........ "ok we're sorry... does you daughter feel any better" ?
No, they DEMAND an apology - and run to the newspaper to have their story heard.

Call me cynical but I'm willing to bet that a compensation claim with be filed, sooner rather than later.
[quote][p][bold]pembury53[/bold] wrote: I never understand this obsession with needing an apology for everything that goes wrong in life........ "ok we're sorry... does you daughter feel any better" ?[/p][/quote]No, they DEMAND an apology - and run to the newspaper to have their story heard. Call me cynical but I'm willing to bet that a compensation claim with be filed, sooner rather than later. Happy Chickie

1:50pm Fri 21 Feb 14

Rich,..Carol says...

What do u expect .. That's Basildon Hospital .. King Georges Ilford and Queen's Romford are nearly as bad as Basildon. It frightens you to go there if you need to, but will they mis-diagnose ? Of course they will.
What do u expect .. That's Basildon Hospital .. King Georges Ilford and Queen's Romford are nearly as bad as Basildon. It frightens you to go there if you need to, but will they mis-diagnose ? Of course they will. Rich,..Carol

1:52pm Fri 21 Feb 14

Sybian Sue says...

Ok, Basildon Hospital may not be among the best in the country but failure to correctly diagnose an appendicitis happens fairly regularly at hospitals up and down the country. I don't see that young Jessica is going to benefit in any way from an apology. I hope that now a correct diagnosis has been made, everything possible will be done for her.
I think the hospital's response to Ms. Taylors complaint is quite adequate. Why go running to the local rag ?
Ok, Basildon Hospital may not be among the best in the country but failure to correctly diagnose an appendicitis happens fairly regularly at hospitals up and down the country. I don't see that young Jessica is going to benefit in any way from an apology. I hope that now a correct diagnosis has been made, everything possible will be done for her. I think the hospital's response to Ms. Taylors complaint is quite adequate. Why go running to the local rag ? Sybian Sue

4:03pm Fri 21 Feb 14

mamabear1978 says...

When I was 14 I had a burst appendix that went undiagnosed for almost 3 weeks until my stepdad demanded something be done. After a 6 hour operation and 7 days in intensive care and 15 extra days on a hospital ward I'm alive and glad to be alive. Apart from a 12 inch scar on my stomach I am none the worse for wear and although I hate the scar I always thing that without it I wouldn't be here. My parents were just glad I was alive that they didn't worry about seeking an apology form the nhs.
When I was 14 I had a burst appendix that went undiagnosed for almost 3 weeks until my stepdad demanded something be done. After a 6 hour operation and 7 days in intensive care and 15 extra days on a hospital ward I'm alive and glad to be alive. Apart from a 12 inch scar on my stomach I am none the worse for wear and although I hate the scar I always thing that without it I wouldn't be here. My parents were just glad I was alive that they didn't worry about seeking an apology form the nhs. mamabear1978

5:42pm Fri 21 Feb 14

carnmountyouknowitmakessense says...

The odd error is bound to happen
The odd error is bound to happen carnmountyouknowitmakessense

3:15am Sat 22 Feb 14

Kim Gandy says...

Good God, this website gets worse.

Full of unsympathetic, callous people.

I had an emergency appendectomy - and I had it when I was 27 and it was bad enough. It must be horrific for a child.

Apology or no apology, these hospitals are making far too many mistakes because they are overcrowded and understaffed and often with foreign staff who barely speak the language.

I know of a senior nurse that was giving out medication and couldn't even speak English.

Then there is all the money spent on pen pushers and bureaucracy.

Just one near miss is one too many - and there have been deaths that were unnecessary.

This goes far beyond an apology. There is NO excuse. I was diagnosed with appendicitis straight away but that was years ago when the hospitals weren't full to capacity and beyond.

After the performance of some of the cretins on this website who, in the last few days used their down arrow on one of my comments to advocate social networking sites being able to promote terrorists and paedophiles just because they don't like what I say on here, I find myself increasingly shocked by the attitudes of some of the people who are now posting.

You know who you are - and your problem lies with the fact that I am right and you are usually wrong - and you can't stand it.

Pernicious and nasty, I dread to think what you must be like in person - if you could ever be persuaded to crawl out from behind the anonymity of your keyboards and pseudonyms. But you haven't the b@lls for that have you? Any of you.

Callous doesn't even cut it.

And I'm NEVER giving up. I'll stay around if only just to annoy the living doodoo out of you - and to give this website some REAL passion and feeling to counter the sheer nastiness of some of you people on here.

Keep down arrowing: keep proving me right. I can at least get some satisfaction about that, when I can be bothered to check.
Good God, this website gets worse. Full of unsympathetic, callous people. I had an emergency appendectomy - and I had it when I was 27 and it was bad enough. It must be horrific for a child. Apology or no apology, these hospitals are making far too many mistakes because they are overcrowded and understaffed and often with foreign staff who barely speak the language. I know of a senior nurse that was giving out medication and couldn't even speak English. Then there is all the money spent on pen pushers and bureaucracy. Just one near miss is one too many - and there have been deaths that were unnecessary. This goes far beyond an apology. There is NO excuse. I was diagnosed with appendicitis straight away but that was years ago when the hospitals weren't full to capacity and beyond. After the performance of some of the cretins on this website who, in the last few days used their down arrow on one of my comments to advocate social networking sites being able to promote terrorists and paedophiles just because they don't like what I say on here, I find myself increasingly shocked by the attitudes of some of the people who are now posting. You know who you are - and your problem lies with the fact that I am right and you are usually wrong - and you can't stand it. Pernicious and nasty, I dread to think what you must be like in person - if you could ever be persuaded to crawl out from behind the anonymity of your keyboards and pseudonyms. But you haven't the b@lls for that have you? Any of you. Callous doesn't even cut it. And I'm NEVER giving up. I'll stay around if only just to annoy the living doodoo out of you - and to give this website some REAL passion and feeling to counter the sheer nastiness of some of you people on here. Keep down arrowing: keep proving me right. I can at least get some satisfaction about that, when I can be bothered to check. Kim Gandy

8:50am Sat 22 Feb 14

dmlocke83 says...

my daughter was in hospital same time as this girl she was in the bed opposite to jessica with the same, they did all they can for her and my daughter, luckily my daughter was sent home after 24 hours it wasnt appendicitis, i was in there by her side for 25 hours not once did i see this girls mum with her, the poor girl rang her several times night and in the day no answer i feel sorry for the girl , i kept talking to her saying dont worry your mum will be here soon, i was wrong. get well soon jessica x
my daughter was in hospital same time as this girl she was in the bed opposite to jessica with the same, they did all they can for her and my daughter, luckily my daughter was sent home after 24 hours it wasnt appendicitis, i was in there by her side for 25 hours not once did i see this girls mum with her, the poor girl rang her several times night and in the day no answer i feel sorry for the girl , i kept talking to her saying dont worry your mum will be here soon, i was wrong. get well soon jessica x dmlocke83

1:20pm Sat 22 Feb 14

Bigmama1 says...

dmlocke83 wrote:
my daughter was in hospital same time as this girl she was in the bed opposite to jessica with the same, they did all they can for her and my daughter, luckily my daughter was sent home after 24 hours it wasnt appendicitis, i was in there by her side for 25 hours not once did i see this girls mum with her, the poor girl rang her several times night and in the day no answer i feel sorry for the girl , i kept talking to her saying dont worry your mum will be here soon, i was wrong. get well soon jessica x
Her mother should have been with her 24 hours. It appears there was a witness to the mother not being with her daughter. Now the mother has gone to the newspaper and complained to the hospital. Obviously the complaint is all about compensation. How about the mother apologising to her daughter why she wasn't with her in hospital and also why she didn't answer her daughters phone calls?
[quote][p][bold]dmlocke83[/bold] wrote: my daughter was in hospital same time as this girl she was in the bed opposite to jessica with the same, they did all they can for her and my daughter, luckily my daughter was sent home after 24 hours it wasnt appendicitis, i was in there by her side for 25 hours not once did i see this girls mum with her, the poor girl rang her several times night and in the day no answer i feel sorry for the girl , i kept talking to her saying dont worry your mum will be here soon, i was wrong. get well soon jessica x[/p][/quote]Her mother should have been with her 24 hours. It appears there was a witness to the mother not being with her daughter. Now the mother has gone to the newspaper and complained to the hospital. Obviously the complaint is all about compensation. How about the mother apologising to her daughter why she wasn't with her in hospital and also why she didn't answer her daughters phone calls? Bigmama1

4:12pm Sat 22 Feb 14

Living the La Vida Legra says...

Kim Gandy wrote:
Good God, this website gets worse.

Full of unsympathetic, callous people.

I had an emergency appendectomy - and I had it when I was 27 and it was bad enough. It must be horrific for a child.

Apology or no apology, these hospitals are making far too many mistakes because they are overcrowded and understaffed and often with foreign staff who barely speak the language.

I know of a senior nurse that was giving out medication and couldn't even speak English.

Then there is all the money spent on pen pushers and bureaucracy.

Just one near miss is one too many - and there have been deaths that were unnecessary.

This goes far beyond an apology. There is NO excuse. I was diagnosed with appendicitis straight away but that was years ago when the hospitals weren't full to capacity and beyond.

After the performance of some of the cretins on this website who, in the last few days used their down arrow on one of my comments to advocate social networking sites being able to promote terrorists and paedophiles just because they don't like what I say on here, I find myself increasingly shocked by the attitudes of some of the people who are now posting.

You know who you are - and your problem lies with the fact that I am right and you are usually wrong - and you can't stand it.

Pernicious and nasty, I dread to think what you must be like in person - if you could ever be persuaded to crawl out from behind the anonymity of your keyboards and pseudonyms. But you haven't the b@lls for that have you? Any of you.

Callous doesn't even cut it.

And I'm NEVER giving up. I'll stay around if only just to annoy the living doodoo out of you - and to give this website some REAL passion and feeling to counter the sheer nastiness of some of you people on here.

Keep down arrowing: keep proving me right. I can at least get some satisfaction about that, when I can be bothered to check.
And so says you!
I pmsl at the bit where you say " when I can be bothered " no doubt you have email alerts turned on?
If you post your point of view, expect to be criticized
[quote][p][bold]Kim Gandy[/bold] wrote: Good God, this website gets worse. Full of unsympathetic, callous people. I had an emergency appendectomy - and I had it when I was 27 and it was bad enough. It must be horrific for a child. Apology or no apology, these hospitals are making far too many mistakes because they are overcrowded and understaffed and often with foreign staff who barely speak the language. I know of a senior nurse that was giving out medication and couldn't even speak English. Then there is all the money spent on pen pushers and bureaucracy. Just one near miss is one too many - and there have been deaths that were unnecessary. This goes far beyond an apology. There is NO excuse. I was diagnosed with appendicitis straight away but that was years ago when the hospitals weren't full to capacity and beyond. After the performance of some of the cretins on this website who, in the last few days used their down arrow on one of my comments to advocate social networking sites being able to promote terrorists and paedophiles just because they don't like what I say on here, I find myself increasingly shocked by the attitudes of some of the people who are now posting. You know who you are - and your problem lies with the fact that I am right and you are usually wrong - and you can't stand it. Pernicious and nasty, I dread to think what you must be like in person - if you could ever be persuaded to crawl out from behind the anonymity of your keyboards and pseudonyms. But you haven't the b@lls for that have you? Any of you. Callous doesn't even cut it. And I'm NEVER giving up. I'll stay around if only just to annoy the living doodoo out of you - and to give this website some REAL passion and feeling to counter the sheer nastiness of some of you people on here. Keep down arrowing: keep proving me right. I can at least get some satisfaction about that, when I can be bothered to check.[/p][/quote]And so says you! I pmsl at the bit where you say " when I can be bothered " no doubt you have email alerts turned on? If you post your point of view, expect to be criticized Living the La Vida Legra

6:09pm Sat 22 Feb 14

Minceir. says...

@Kim Gandy:

Kim, the NHS have facilities for unfortunates such as yourself. Please take the trouble to attend voluntarily before the need for a compulsory admission arises. You know it makes sense, don't you?
@Kim Gandy: Kim, the NHS have facilities for unfortunates such as yourself. Please take the trouble to attend voluntarily before the need for a compulsory admission arises. You know it makes sense, don't you? Minceir.

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