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6:50pm Thursday 5th January 2012 in Local News By Chloe Chapman
TELLY addicts were left staring at blank screens over Christmas and New Year when their satellite dish broke down.
Residents in two blocks of flats in Delaware Road, Shoebury, missed out the annual TV specials and endless repeats after the screens went blank two days before Christmas.
Landlord South Essex Homes was called to fix the problem, but the repairs failed twice.
Andrea Saunders, 44, who suffers from agoraphobia and rarely leaves her home, said: “The only thing I really have for entertainment is the television, so I have been a bit lost, especially as the best films are on over the Christmas period.
“We have got no guarantees that even if someone does come and look at it again it will get fixed.”
The problem was temporarily repaired when it was first reported, but the signal went again at 10.30am on Christmas morning.
A whole new system was then set up, but this broke down again just before 11pm on New Year’s Eve.
Father-of-four Stewart Chapman, 36, said the lack of television had particularly affected parents who were trying to keep their youngsters entertained during the school holidays.
He added: “Over the Christmas period the kids were stuck at home, so it was a bit of a nightmare.
“This has happened a few times since the new satellite dish was put up in the summer, and it’s a bit ridiculous it has gone on so long.
“If something is wrong, you expect your housing association to sort it.”
Residents from the 24 flats affected have now sent a letter of complaint to South Essex Homes, which is keen to stress it replaced several amplifiers and restored the system in an attempt to solve the intermittent fault.
Group manager Paul Longman said: “We are now investigating the supply cable as it is believed the fault may be caused by this.
“This is a very unusual fault and television services are normally restored the same day. However the intermittent fault has been very difficult to diagnose.
“South Essex Homes would like to apologise for the inconvenience caused and confirm the service will be restored as soon as possible.”
Comments(36)
bentleycoon
says...
7:27pm Thu 5 Jan 12
geezer, innit
says...
7:41pm Thu 5 Jan 12
ShipShape
says...
8:03pm Thu 5 Jan 12
A Dermot
says...
8:10pm Thu 5 Jan 12
EssexBoy1968
says...
8:38pm Thu 5 Jan 12
ShipShape
says...
8:55pm Thu 5 Jan 12
EssexBoy1968 wrote:At least the heat generated by all that hand-wringing keeps you warm on these long winter nights, eh?
Well, I'm not surprised to read the usual nasty comments about people who live in social housing....
However, reading the story, it mentions a satellite dish not a TV aerial, so I think that terresterial analogue & digital services were still available. Additionally most people have DVD players & can also watch a lot of TV via the internet, so not a total disaster.
As regards criticising parents for allowing their children to watch TV, what are you on? I was brought up in the 1970s, played outside & in, often played board & other games with my sister parents & grandparents, read books & listened to the radio as well as enjoying watching TV, alo of which was better than what we get fed nowadays. I personally don't recall my parents not talking to me & sister because there was a television in the house.
If it's any consolation, the majority of TV over the "Festive Period" was pretty dire, as it has been for quite a few years. I wish the residents luck, perhaps SEH will refund any TV subscriptions for the period they have not been able to watch....
tophatdt
says...
9:16pm Thu 5 Jan 12
Tackon
says...
9:20pm Thu 5 Jan 12
abbey gale
says...
9:23pm Thu 5 Jan 12
ShipShape
says...
9:26pm Thu 5 Jan 12
abbey gale wrote:Fork handles!
yeah hmm ,they didn't really miss much lolz,christmas tele was as crap as it's always been.morecombe and wise ..four candles...
Tackon
says...
9:31pm Thu 5 Jan 12
tophatdt wrote:You missed the one last week "fireman trapped up a tree rescuing a seagull"
My Goodness. What a bunch of fat TV lazy pigs. There are so many things to do at Christmas, but my main problem is why do the Echo want to headline this rubbish? Fish stolen, man under fountain, parking tickets, incorrect info.....where is the real interesting world...or does it not exist anymore?
thesouthendone
says...
10:04pm Thu 5 Jan 12
streetboy75
says...
10:07pm Thu 5 Jan 12
BASILBRUSH
says...
10:10pm Thu 5 Jan 12
ConcernedEssexBoy
says...
10:29pm Thu 5 Jan 12
ConcernedEssexBoy wrote:Sorry, I meant to say Satallite... Or if Delboy Trotter is reading this, Stattalite!
These lardies should get a copy of Davina McCall's new fitness DVD, so they can get some well earned exercise when their stalite system breaks down. Saying that, it would be best if they didn't, as they would rock the foundations of they dwellings and give their landlord an even bigger headache! Also, I agree with Stropmag, they do look like the oddballs you see on the Jeremy Kyle Show!!
ConcernedEssexBoy
says...
10:31pm Thu 5 Jan 12
ConcernedEssexBoy wrote:Or is it satellite, oh, yes it is, that's better!
ConcernedEssexBoy wrote: These lardies should get a copy of Davina McCall's new fitness DVD, so they can get some well earned exercise when their stalite system breaks down. Saying that, it would be best if they didn't, as they would rock the foundations of they dwellings and give their landlord an even bigger headache! Also, I agree with Stropmag, they do look like the oddballs you see on the Jeremy Kyle Show!!Sorry, I meant to say Satallite... Or if Delboy Trotter is reading this, Stattalite!
bob7
says...
10:33pm Thu 5 Jan 12
muffindamule
says...
10:58pm Thu 5 Jan 12
wickham
says...
1:24am Fri 6 Jan 12
save southend
says...
7:23am Fri 6 Jan 12
Roy_Baty
says...
7:55am Fri 6 Jan 12
Tackon wrote:You don't need a TV Licence to own a TV. You need a TV licence to watch TV as it is broadcast. TV Licensing themselves will tell you this.
i hope they all have TV licenses, Im sure there is already nosey neighbours ringing in " hello, i know its the season of goodwill but her at 23 has a telly, i know coz i saw her in the paper moaning about it, but i dont think she has a licence...what make me think that? why her eyes are too close together of course, when will you be out to catch her? Coz i want to watch from behind my curtain.
clairebartlett
says...
8:18am Fri 6 Jan 12
saddo99
says...
9:07am Fri 6 Jan 12
Tackon
says...
10:09am Fri 6 Jan 12
save southend wrote:Tv is additctive, The junkies in the picture seem strung out, one, perhaps cold turkeying, desperately point's her remote control, that she carries around with her, at the camera man hoping just hoping Eastenders will appear on his lens.
I wonder what the comments would be if the TV system was lost over the hols for a street of half million pound homes , nothing less than legal action compensation and local mp on the case, these residents have kids that like the tv, just like anyone else, I wonder what the kids of private housing do all day, sit in their room playing the latest killer game or texting their chinless mates,
this problem with tv has occurred to most of the buildings the SEH contractors have worked on , often the faults have dragged on for months , this dish they fitted I believe supplies all channels, the company that won the contract had to take on staff and took on anyone , i warned senior SEH staff at a civic center meeting this firm was not up to the work and was ignored, the same with all the contracts , botched and unfinished work , unchecked then left to fail, and dont forget these overpriced contracts are paid for by ratepayers, and the residents that own their home there will have paid over the top in their service charge for this shoddy work, I must say the echo pics do make people look bad in a pic wherever they live
geezer, innit
says...
11:11am Fri 6 Jan 12
Tackon
says...
1:16pm Fri 6 Jan 12
geezer, innit wrote:Or one of two of them to 16st going by the picture.
lucky their refridgerators didn't break down or their larder doors stick shut, then there would have been mass starvation and they might have wasted away to thirteen stone.....
BenfleetH
says...
1:16pm Fri 6 Jan 12
bpbclead
says...
2:10pm Fri 6 Jan 12
Tackon
says...
5:38pm Fri 6 Jan 12
bpbclead wrote:Nothing wrong with Quality Street, its Celebrations i cant stand, especially the advert where they all try to move in unison but look like a crowd pushing onto the last tube of the night, it was this advert that convinced me to give up watching the propaganda dumbing down box and take up empty tin can collecting.
Shock horror! Heaven forbid! Does this mean they had to actually converse with their family and children (probably with their mouths stuffed full of Quality Street).
opalina
says...
2:51pm Sun 8 Jan 12
opalina
says...
2:51pm Sun 8 Jan 12
opalina
says...
2:51pm Sun 8 Jan 12
pussycats
says...
4:38pm Mon 9 Jan 12
saddo99 wrote:Rubbish!
Rubbish story, brilliant comments! And T.V. Licencing...stop writing to me as I don't have a T.V.!
LSLA
says...
8:47am Tue 10 Jan 12
EssexBoy1968 wrote:Why should SEH have to compensate them for the loss of their TV channels for 2 days?
Well, I'm not surprised to read the usual nasty comments about people who live in social housing.... However, reading the story, it mentions a satellite dish not a TV aerial, so I think that terresterial analogue & digital services were still available. Additionally most people have DVD players & can also watch a lot of TV via the internet, so not a total disaster. As regards criticising parents for allowing their children to watch TV, what are you on? I was brought up in the 1970s, played outside & in, often played board & other games with my sister parents & grandparents, read books & listened to the radio as well as enjoying watching TV, alo of which was better than what we get fed nowadays. I personally don't recall my parents not talking to me & sister because there was a television in the house. If it's any consolation, the majority of TV over the "Festive Period" was pretty dire, as it has been for quite a few years. I wish the residents luck, perhaps SEH will refund any TV subscriptions for the period they have not been able to watch....
LSLA
says...
8:57am Tue 10 Jan 12
save southend wrote:So i assume you are a tenant and have had work done by this company?
I wonder what the comments would be if the TV system was lost over the hols for a street of half million pound homes , nothing less than legal action compensation and local mp on the case, these residents have kids that like the tv, just like anyone else, I wonder what the kids of private housing do all day, sit in their room playing the latest killer game or texting their chinless mates, this problem with tv has occurred to most of the buildings the SEH contractors have worked on , often the faults have dragged on for months , this dish they fitted I believe supplies all channels, the company that won the contract had to take on staff and took on anyone , i warned senior SEH staff at a civic center meeting this firm was not up to the work and was ignored, the same with all the contracts , botched and unfinished work , unchecked then left to fail, and dont forget these overpriced contracts are paid for by ratepayers, and the residents that own their home there will have paid over the top in their service charge for this shoddy work, I must say the echo pics do make people look bad in a pic wherever they live
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reptile says...
7:01pm Thu 5 Jan 12