Ambulance took an hour to reach woman with cut artery

First published in News

A WOMAN who accidentally cut an artery was rushed to hospital by her mother after an ambulance failed to show up for an hour.

Despite the ambulance service logging the 999 call as serious, Amy Blackwell, 23, got her mum Beverley, 45, to take her to hospital after paramedics failed to turn up. She had struggled to stop blood spurting from her wound after pulling a piece of glass out of her hand following an accident.

Amy injured herself as she emptied the dishwasher and broke a glass at home in Benfleet Park Road, Benfleet. Her panicked brother Glenn, 18, called for an ambulance at 5.45pm on Friday while Amy, who was desperately trying to stem the bleeding, called her mum Beverley, a district nurse who was on call in Rochford.

Beverley raced back home in 30 minutes and with no sign of an ambulance decided to bundle her daughter into her car and take her to Southend Hospital.

Once there Amy was given emergency treatment for a nicked artery and was later transferred to Broomfield Hospital in Chelmsford for an operation on two severed tendons.

The ambulance finally arrived at the family home at 6.45pm with its sirens blaring.

Amy, a nursery nurse, said: “I know first aid so I should have known better than to pull the glass out. As soon as I did blood started to spurt everywhere.

“I was pretty worried.”

A spokesman for the East of England Amubulance Service admitted the ambulance should have arrived in 30 minutes.

 

 

 

 

Comments (16)

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3:12pm Thu 7 Feb 13

JuliaM says...

Looks like the NHS has decided to cut the death rate in their hospitals by ensuring sick people never reach there alive in the first place...
Looks like the NHS has decided to cut the death rate in their hospitals by ensuring sick people never reach there alive in the first place... JuliaM
  • Score: 5

4:07pm Thu 7 Feb 13

Spirit of Kings Park says...

As for the Mid Staffs NHS Trust scandal: “Corporate interests and cost cutting being put before safety caused unnecessary suffering and death”. An unhealthy obsession by managers with targets and ‘performance’ which effectively destroyed the vocational culture in the organisation.

We have been saying this about policing for the last five years and no one listens.

The target driven performance culture in the ambulance service is insane, relentless and unbelievably stupid and pointless. We have an entire generation of senior managers who know nothing about anything except delivering ‘performance’ which has nothing to do with ambulance work. Now we are disconnected from the public, delivering a rubbish service and totally unable to respond because no one above the rank of Duty Operations Manager knows any different.
As for the Mid Staffs NHS Trust scandal: “Corporate interests and cost cutting being put before safety caused unnecessary suffering and death”. An unhealthy obsession by managers with targets and ‘performance’ which effectively destroyed the vocational culture in the organisation. We have been saying this about policing for the last five years and no one listens. The target driven performance culture in the ambulance service is insane, relentless and unbelievably stupid and pointless. We have an entire generation of senior managers who know nothing about anything except delivering ‘performance’ which has nothing to do with ambulance work. Now we are disconnected from the public, delivering a rubbish service and totally unable to respond because no one above the rank of Duty Operations Manager knows any different. Spirit of Kings Park
  • Score: 5

4:10pm Thu 7 Feb 13

Audioman says...

Should had arrived in 30 MINUTES now that is a laugh,was it ther tea break
or something like that !!!
Should had arrived in 30 MINUTES now that is a laugh,was it ther tea break or something like that !!! Audioman
  • Score: -1

4:23pm Thu 7 Feb 13

emcee says...

Echo, please chase this up. The ambulance was supposed to arrive in 30 mins but no explaination as to why it did not.
Not long now till we read that late arrival of an ambulance will be the cause of death for some poor soul. I just hope it's not me or any one of my family.
Echo, please chase this up. The ambulance was supposed to arrive in 30 mins but no explaination as to why it did not. Not long now till we read that late arrival of an ambulance will be the cause of death for some poor soul. I just hope it's not me or any one of my family. emcee
  • Score: 1

4:31pm Thu 7 Feb 13

jolllyboy says...

Admitted it should have arrived - no apology - no explanation. What a sad state our NHS is in. And what is Jeremy Hunt doing - nothing he refers it all to local - and do we have control over local decisions - no.
in today's Echo is states that now a handful of GPs will decide on whether blood tests are done at Bedford. Sounds to me that the others have passed the buck. It also states that the decision may be sent to jeremy hunt to make. please dont. Time for everyone to write to jeremy hunt and the handful of Drs who have been made a sub committee to decide. We must not lose our local facilities.
Admitted it should have arrived - no apology - no explanation. What a sad state our NHS is in. And what is Jeremy Hunt doing - nothing he refers it all to local - and do we have control over local decisions - no. in today's Echo is states that now a handful of GPs will decide on whether blood tests are done at Bedford. Sounds to me that the others have passed the buck. It also states that the decision may be sent to jeremy hunt to make. please dont. Time for everyone to write to jeremy hunt and the handful of Drs who have been made a sub committee to decide. We must not lose our local facilities. jolllyboy
  • Score: 5

8:11pm Thu 7 Feb 13

Carnabackable says...

What a Disgrace, let the ambulance service hold their heads in shame, when they do turn up they just do so, as if they are doing us all a favour, they need to be held accountable, good job they're not the Fire Service.
What a Disgrace, let the ambulance service hold their heads in shame, when they do turn up they just do so, as if they are doing us all a favour, they need to be held accountable, good job they're not the Fire Service. Carnabackable
  • Score: 3

9:00pm Thu 7 Feb 13

Devils Advocate says...

Spirit of Kings Park wrote:
As for the Mid Staffs NHS Trust scandal: “Corporate interests and cost cutting being put before safety caused unnecessary suffering and death”. An unhealthy obsession by managers with targets and ‘performance’ which effectively destroyed the vocational culture in the organisation.

We have been saying this about policing for the last five years and no one listens.

The target driven performance culture in the ambulance service is insane, relentless and unbelievably stupid and pointless. We have an entire generation of senior managers who know nothing about anything except delivering ‘performance’ which has nothing to do with ambulance work. Now we are disconnected from the public, delivering a rubbish service and totally unable to respond because no one above the rank of Duty Operations Manager knows any different.
Very well said! It is the time of the penguins, when these vindictive "waddlers" in suits move about making squawking noises and leaving bird droppings on every thing they encounter. High profits, low labour costs is all they want to see. "Captains of Industry" moved all their production to sweat shops abroad and now their politico's bemoan the fact that too many people have not got a job. Sell of Council houses, do not use the money made to build more, then we have a housing crisis.
When are we going to return to the days of keeping everyone gainfully employed and put paid to this absolute stupidity!
[quote][p][bold]Spirit of Kings Park[/bold] wrote: As for the Mid Staffs NHS Trust scandal: “Corporate interests and cost cutting being put before safety caused unnecessary suffering and death”. An unhealthy obsession by managers with targets and ‘performance’ which effectively destroyed the vocational culture in the organisation. We have been saying this about policing for the last five years and no one listens. The target driven performance culture in the ambulance service is insane, relentless and unbelievably stupid and pointless. We have an entire generation of senior managers who know nothing about anything except delivering ‘performance’ which has nothing to do with ambulance work. Now we are disconnected from the public, delivering a rubbish service and totally unable to respond because no one above the rank of Duty Operations Manager knows any different.[/p][/quote]Very well said! It is the time of the penguins, when these vindictive "waddlers" in suits move about making squawking noises and leaving bird droppings on every thing they encounter. High profits, low labour costs is all they want to see. "Captains of Industry" moved all their production to sweat shops abroad and now their politico's bemoan the fact that too many people have not got a job. Sell of Council houses, do not use the money made to build more, then we have a housing crisis. When are we going to return to the days of keeping everyone gainfully employed and put paid to this absolute stupidity! Devils Advocate
  • Score: 3

9:20pm Thu 7 Feb 13

Carnabackable says...

Devils Advocate wrote:
Spirit of Kings Park wrote:
As for the Mid Staffs NHS Trust scandal: “Corporate interests and cost cutting being put before safety caused unnecessary suffering and death”. An unhealthy obsession by managers with targets and ‘performance’ which effectively destroyed the vocational culture in the organisation.

We have been saying this about policing for the last five years and no one listens.

The target driven performance culture in the ambulance service is insane, relentless and unbelievably stupid and pointless. We have an entire generation of senior managers who know nothing about anything except delivering ‘performance’ which has nothing to do with ambulance work. Now we are disconnected from the public, delivering a rubbish service and totally unable to respond because no one above the rank of Duty Operations Manager knows any different.
Very well said! It is the time of the penguins, when these vindictive "waddlers" in suits move about making squawking noises and leaving bird droppings on every thing they encounter. High profits, low labour costs is all they want to see. "Captains of Industry" moved all their production to sweat shops abroad and now their politico's bemoan the fact that too many people have not got a job. Sell of Council houses, do not use the money made to build more, then we have a housing crisis.
When are we going to return to the days of keeping everyone gainfully employed and put paid to this absolute stupidity!
What a Disgrace, let the ambulance service hold their heads in shame, when they do turn up they just do so, as if they are doing us all a favour, they need to be held accountable, good job they're not the Fire Service.
[quote][p][bold]Devils Advocate[/bold] wrote: [quote][p][bold]Spirit of Kings Park[/bold] wrote: As for the Mid Staffs NHS Trust scandal: “Corporate interests and cost cutting being put before safety caused unnecessary suffering and death”. An unhealthy obsession by managers with targets and ‘performance’ which effectively destroyed the vocational culture in the organisation. We have been saying this about policing for the last five years and no one listens. The target driven performance culture in the ambulance service is insane, relentless and unbelievably stupid and pointless. We have an entire generation of senior managers who know nothing about anything except delivering ‘performance’ which has nothing to do with ambulance work. Now we are disconnected from the public, delivering a rubbish service and totally unable to respond because no one above the rank of Duty Operations Manager knows any different.[/p][/quote]Very well said! It is the time of the penguins, when these vindictive "waddlers" in suits move about making squawking noises and leaving bird droppings on every thing they encounter. High profits, low labour costs is all they want to see. "Captains of Industry" moved all their production to sweat shops abroad and now their politico's bemoan the fact that too many people have not got a job. Sell of Council houses, do not use the money made to build more, then we have a housing crisis. When are we going to return to the days of keeping everyone gainfully employed and put paid to this absolute stupidity![/p][/quote]What a Disgrace, let the ambulance service hold their heads in shame, when they do turn up they just do so, as if they are doing us all a favour, they need to be held accountable, good job they're not the Fire Service. Carnabackable
  • Score: 1

10:40pm Thu 7 Feb 13

Major Incident says...

Since when was a cut artery non-life threatening only requiring a 20 to 30 minute response time? The ambulance crew were apparently treating it as a Category A life threatening response if they arrived under emergency conditions - response time target 8 minutes. That's a serious failing and deserves a much closer examination.

The ambulance service management should be subjected to an in depth investigation.
Since when was a cut artery non-life threatening only requiring a 20 to 30 minute response time? The ambulance crew were apparently treating it as a Category A life threatening response if they arrived under emergency conditions - response time target 8 minutes. That's a serious failing and deserves a much closer examination. The ambulance service management should be subjected to an in depth investigation. Major Incident
  • Score: 3

10:19am Fri 8 Feb 13

Walt Jabsco says...

Audioman wrote:
Should had arrived in 30 MINUTES now that is a laugh,was it ther tea break
or something like that !!!
Not sure where you get your information from for you to make a comment like that???
Ambulance staff like the Police are extremely short staffed at the moment and unfortunately the worst is yet to come.

Ambulance crews get a 30 min break during a 12 hour shift (that normally ends up being 13 or 14+ hours) even then they are put under pressure to respond during that break time which incidently is unpaid and therefore the crews own time. If you see a crew getting a cup of tea of heaven forbid using a toilet outside of that break time is that such a crime?? A 9 to 5 office shift with an hours lunch and tea and cigarette breaks during the day seems a luxury in comparision!

The public need to be aware that the Ambulance Service is facing huge cuts which are already being put in place, there are increasingly limited resources for a rapidly expanding population.

It is totally wrong for this patient to be waiting so long for a potentially life threatening emergency but the blame does not lie at the hands of the frontline crews themselves as a few of the posters on here like to suggest.
The blame can be aimed at the previous Labour Government, the existing ConDem Government, people using the Ambulance Service inappropriately worsening the shortages, bankers for putting the country in this financial mess leading to cuts needing to be made and upper management within the service.

But no matter who is to blame, frontline cuts ARE being made and the only people who can REALLY make a difference is the general public - speak to your MP and demand the cuts stop to help prevent incidents like this happening again.
[quote][p][bold]Audioman[/bold] wrote: Should had arrived in 30 MINUTES now that is a laugh,was it ther tea break or something like that !!![/p][/quote]Not sure where you get your information from for you to make a comment like that??? Ambulance staff like the Police are extremely short staffed at the moment and unfortunately the worst is yet to come. Ambulance crews get a 30 min break during a 12 hour shift (that normally ends up being 13 or 14+ hours) even then they are put under pressure to respond during that break time which incidently is unpaid and therefore the crews own time. If you see a crew getting a cup of tea of heaven forbid using a toilet outside of that break time is that such a crime?? A 9 to 5 office shift with an hours lunch and tea and cigarette breaks during the day seems a luxury in comparision! The public need to be aware that the Ambulance Service is facing huge cuts which are already being put in place, there are increasingly limited resources for a rapidly expanding population. It is totally wrong for this patient to be waiting so long for a potentially life threatening emergency but the blame does not lie at the hands of the frontline crews themselves as a few of the posters on here like to suggest. The blame can be aimed at the previous Labour Government, the existing ConDem Government, people using the Ambulance Service inappropriately worsening the shortages, bankers for putting the country in this financial mess leading to cuts needing to be made and upper management within the service. But no matter who is to blame, frontline cuts ARE being made and the only people who can REALLY make a difference is the general public - speak to your MP and demand the cuts stop to help prevent incidents like this happening again. Walt Jabsco
  • Score: 0

12:40pm Fri 8 Feb 13

dinosaur1 says...

Carnabackable wrote:
What a Disgrace, let the ambulance service hold their heads in shame, when they do turn up they just do so, as if they are doing us all a favour, they need to be held accountable, good job they're not the Fire Service.
Not sure where you get your experience of ambulance staff turning up as if they are doing you a favour but I'm sure and hope it is not a general reflection of front line staff attitude. With regards to your fire service comment it is like comparing chalk and cheese. An emergency ambulance in just one 12 hour shift will probably respond to as many 999 calls as the whole of your local fire station will in a week. One ambulance station in a 24 hour period will respond to as many 999 calls as the whole of the Essex Fire Service in a week (look it up !). You get a good response from the Fire Service because they are well resourced, not understaffed and well trained (because they have the time to do training). The ambulance service is underfunded, understaffed and staff often do training in their own time, voluntarily, because they cannot be spared from manning the vehicles You get what what you pay for.
[quote][p][bold]Carnabackable[/bold] wrote: What a Disgrace, let the ambulance service hold their heads in shame, when they do turn up they just do so, as if they are doing us all a favour, they need to be held accountable, good job they're not the Fire Service.[/p][/quote]Not sure where you get your experience of ambulance staff turning up as if they are doing you a favour but I'm sure and hope it is not a general reflection of front line staff attitude. With regards to your fire service comment it is like comparing chalk and cheese. An emergency ambulance in just one 12 hour shift will probably respond to as many 999 calls as the whole of your local fire station will in a week. One ambulance station in a 24 hour period will respond to as many 999 calls as the whole of the Essex Fire Service in a week (look it up !). You get a good response from the Fire Service because they are well resourced, not understaffed and well trained (because they have the time to do training). The ambulance service is underfunded, understaffed and staff often do training in their own time, voluntarily, because they cannot be spared from manning the vehicles You get what what you pay for. dinosaur1
  • Score: 0

2:05pm Fri 8 Feb 13

Thekingofsouthend says...

Carnabackable wrote:
What a Disgrace, let the ambulance service hold their heads in shame, when they do turn up they just do so, as if they are doing us all a favour, they need to be held accountable, good job they're not the Fire Service.
You really are a tw@t
[quote][p][bold]Carnabackable[/bold] wrote: What a Disgrace, let the ambulance service hold their heads in shame, when they do turn up they just do so, as if they are doing us all a favour, they need to be held accountable, good job they're not the Fire Service.[/p][/quote]You really are a tw@t Thekingofsouthend
  • Score: 1

5:42pm Fri 8 Feb 13

Carnabackable says...

Thekingofsouthend wrote:
Carnabackable wrote:
What a Disgrace, let the ambulance service hold their heads in shame, when they do turn up they just do so, as if they are doing us all a favour, they need to be held accountable, good job they're not the Fire Service.
You really are a tw@t
The truth hurts, the tw@t is you
[quote][p][bold]Thekingofsouthend[/bold] wrote: [quote][p][bold]Carnabackable[/bold] wrote: What a Disgrace, let the ambulance service hold their heads in shame, when they do turn up they just do so, as if they are doing us all a favour, they need to be held accountable, good job they're not the Fire Service.[/p][/quote]You really are a tw@t[/p][/quote]The truth hurts, the tw@t is you Carnabackable
  • Score: 0

5:49pm Fri 8 Feb 13

Carnabackable says...

About time they had a health Commissioner to sort out this mis-managed rabble, into a service to be proud of, high times heads rolled, when an incident of this severity, occurs..
About time they had a health Commissioner to sort out this mis-managed rabble, into a service to be proud of, high times heads rolled, when an incident of this severity, occurs.. Carnabackable
  • Score: 0

2:31pm Sat 9 Feb 13

Carnabackable says...

Walt Jabsco wrote:
Audioman wrote:
Should had arrived in 30 MINUTES now that is a laugh,was it ther tea break
or something like that !!!
Not sure where you get your information from for you to make a comment like that???
Ambulance staff like the Police are extremely short staffed at the moment and unfortunately the worst is yet to come.

Ambulance crews get a 30 min break during a 12 hour shift (that normally ends up being 13 or 14+ hours) even then they are put under pressure to respond during that break time which incidently is unpaid and therefore the crews own time. If you see a crew getting a cup of tea of heaven forbid using a toilet outside of that break time is that such a crime?? A 9 to 5 office shift with an hours lunch and tea and cigarette breaks during the day seems a luxury in comparision!

The public need to be aware that the Ambulance Service is facing huge cuts which are already being put in place, there are increasingly limited resources for a rapidly expanding population.

It is totally wrong for this patient to be waiting so long for a potentially life threatening emergency but the blame does not lie at the hands of the frontline crews themselves as a few of the posters on here like to suggest.
The blame can be aimed at the previous Labour Government, the existing ConDem Government, people using the Ambulance Service inappropriately worsening the shortages, bankers for putting the country in this financial mess leading to cuts needing to be made and upper management within the service.

But no matter who is to blame, frontline cuts ARE being made and the only people who can REALLY make a difference is the general public - speak to your MP and demand the cuts stop to help prevent incidents like this happening again.
High time the ambulance service, and remember that word, SERVICE, started to attend emergencies within an acceptable time frame, please stop quoting the lunch and tea breaks, the cuts and all the other popular excuses,do you honestly think that if there was a house fire, it would take Trumpton an hour to arrive.
Heads need to roll, over this fiasco.
[quote][p][bold]Walt Jabsco[/bold] wrote: [quote][p][bold]Audioman[/bold] wrote: Should had arrived in 30 MINUTES now that is a laugh,was it ther tea break or something like that !!![/p][/quote]Not sure where you get your information from for you to make a comment like that??? Ambulance staff like the Police are extremely short staffed at the moment and unfortunately the worst is yet to come. Ambulance crews get a 30 min break during a 12 hour shift (that normally ends up being 13 or 14+ hours) even then they are put under pressure to respond during that break time which incidently is unpaid and therefore the crews own time. If you see a crew getting a cup of tea of heaven forbid using a toilet outside of that break time is that such a crime?? A 9 to 5 office shift with an hours lunch and tea and cigarette breaks during the day seems a luxury in comparision! The public need to be aware that the Ambulance Service is facing huge cuts which are already being put in place, there are increasingly limited resources for a rapidly expanding population. It is totally wrong for this patient to be waiting so long for a potentially life threatening emergency but the blame does not lie at the hands of the frontline crews themselves as a few of the posters on here like to suggest. The blame can be aimed at the previous Labour Government, the existing ConDem Government, people using the Ambulance Service inappropriately worsening the shortages, bankers for putting the country in this financial mess leading to cuts needing to be made and upper management within the service. But no matter who is to blame, frontline cuts ARE being made and the only people who can REALLY make a difference is the general public - speak to your MP and demand the cuts stop to help prevent incidents like this happening again.[/p][/quote]High time the ambulance service, and remember that word, SERVICE, started to attend emergencies within an acceptable time frame, please stop quoting the lunch and tea breaks, the cuts and all the other popular excuses,do you honestly think that if there was a house fire, it would take Trumpton an hour to arrive. Heads need to roll, over this fiasco. Carnabackable
  • Score: 0

12:14pm Sun 10 Feb 13

dinosaur1 says...

Carnabackable wrote:
Walt Jabsco wrote:
Audioman wrote:
Should had arrived in 30 MINUTES now that is a laugh,was it ther tea break
or something like that !!!
Not sure where you get your information from for you to make a comment like that???
Ambulance staff like the Police are extremely short staffed at the moment and unfortunately the worst is yet to come.

Ambulance crews get a 30 min break during a 12 hour shift (that normally ends up being 13 or 14+ hours) even then they are put under pressure to respond during that break time which incidently is unpaid and therefore the crews own time. If you see a crew getting a cup of tea of heaven forbid using a toilet outside of that break time is that such a crime?? A 9 to 5 office shift with an hours lunch and tea and cigarette breaks during the day seems a luxury in comparision!

The public need to be aware that the Ambulance Service is facing huge cuts which are already being put in place, there are increasingly limited resources for a rapidly expanding population.

It is totally wrong for this patient to be waiting so long for a potentially life threatening emergency but the blame does not lie at the hands of the frontline crews themselves as a few of the posters on here like to suggest.
The blame can be aimed at the previous Labour Government, the existing ConDem Government, people using the Ambulance Service inappropriately worsening the shortages, bankers for putting the country in this financial mess leading to cuts needing to be made and upper management within the service.

But no matter who is to blame, frontline cuts ARE being made and the only people who can REALLY make a difference is the general public - speak to your MP and demand the cuts stop to help prevent incidents like this happening again.
High time the ambulance service, and remember that word, SERVICE, started to attend emergencies within an acceptable time frame, please stop quoting the lunch and tea breaks, the cuts and all the other popular excuses,do you honestly think that if there was a house fire, it would take Trumpton an hour to arrive.
Heads need to roll, over this fiasco.
I understand that you are unhappy with the recent performance of the ambulance service, however you cannot tell people to stop quoting the lunch breaks, cuts and "all the other popular excuses" (whatever they may be). It is a undeniable fact that cuts (£50 million) are causing problems with response times. Because of the budget cuts staff are working longer and harder with increasing demand and that will also have an effect on the quality of service provided. You cannot compare the ambulance service with the Fire Service as you have done again here. There really is no comparison regarding the amount of staff to amount of calls ratio. ( as I explained in your previous post on this subject). The funding, equipment and training time of the Fire Service are in a different league to the ambulance service and I am glad of that, because the Fire Service are an example of how a properly funded, equipped and manned emergency service can provide a great service. I just wish the ambulance service were treated the same .
[quote][p][bold]Carnabackable[/bold] wrote: [quote][p][bold]Walt Jabsco[/bold] wrote: [quote][p][bold]Audioman[/bold] wrote: Should had arrived in 30 MINUTES now that is a laugh,was it ther tea break or something like that !!![/p][/quote]Not sure where you get your information from for you to make a comment like that??? Ambulance staff like the Police are extremely short staffed at the moment and unfortunately the worst is yet to come. Ambulance crews get a 30 min break during a 12 hour shift (that normally ends up being 13 or 14+ hours) even then they are put under pressure to respond during that break time which incidently is unpaid and therefore the crews own time. If you see a crew getting a cup of tea of heaven forbid using a toilet outside of that break time is that such a crime?? A 9 to 5 office shift with an hours lunch and tea and cigarette breaks during the day seems a luxury in comparision! The public need to be aware that the Ambulance Service is facing huge cuts which are already being put in place, there are increasingly limited resources for a rapidly expanding population. It is totally wrong for this patient to be waiting so long for a potentially life threatening emergency but the blame does not lie at the hands of the frontline crews themselves as a few of the posters on here like to suggest. The blame can be aimed at the previous Labour Government, the existing ConDem Government, people using the Ambulance Service inappropriately worsening the shortages, bankers for putting the country in this financial mess leading to cuts needing to be made and upper management within the service. But no matter who is to blame, frontline cuts ARE being made and the only people who can REALLY make a difference is the general public - speak to your MP and demand the cuts stop to help prevent incidents like this happening again.[/p][/quote]High time the ambulance service, and remember that word, SERVICE, started to attend emergencies within an acceptable time frame, please stop quoting the lunch and tea breaks, the cuts and all the other popular excuses,do you honestly think that if there was a house fire, it would take Trumpton an hour to arrive. Heads need to roll, over this fiasco.[/p][/quote]I understand that you are unhappy with the recent performance of the ambulance service, however you cannot tell people to stop quoting the lunch breaks, cuts and "all the other popular excuses" (whatever they may be). It is a undeniable fact that cuts (£50 million) are causing problems with response times. Because of the budget cuts staff are working longer and harder with increasing demand and that will also have an effect on the quality of service provided. You cannot compare the ambulance service with the Fire Service as you have done again here. There really is no comparison regarding the amount of staff to amount of calls ratio. ( as I explained in your previous post on this subject). The funding, equipment and training time of the Fire Service are in a different league to the ambulance service and I am glad of that, because the Fire Service are an example of how a properly funded, equipped and manned emergency service can provide a great service. I just wish the ambulance service were treated the same . dinosaur1
  • Score: 0

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