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‘CCTV cameras won’t cut crime if no one is monitoring them’


MORE CCTV operators are needed to prevent crime in Southend town centre, residents have said.

Concern has been raised there are just two people in the control centre monitoring the 300 high-tech cameras. The operators home the cameras in on fights, vandalism, and stabbings as they take place, to allow police to get a better picture of the suspects.

Residents on the Milton Ward Neighbourhood Action Panel called for more operators to be employed to keep a track of trouble on Friday and Saturday nights. They believe this would help the police solve crimes in the town centre.

But police and the council have said the cameras are still recording and there are always two people in the control centre at any one time.

Andrew Turner, who runs Broadway Presentations, in Southchurch Road, said: “Two people to operate 300 cameras is not enough. If you’re going to have cameras in the town, you’ve got to have people to operate them. My suggestion was to get part-time policemen or people on work experience.”

He is now drafting a letter on behalf of the panel to put to Southend Council, calling for more operators.

But Jonathan Garston, Tory councillor for Milton ward, said it was possible for police to look back over the CCTV while investigating a crime.

He said: “Although you’ve got two operators there, the majority of the data is recorded so we can look back.”

The problem is only a CCTV operator can swing the camera round at the time to record the crime taking place.

PC Stan Ferris, neighbourhood specialist officer for the ward, said: “If a member of the public sees something, we want that phoned in so the operators can utilise the camera closest to that location. You could put a lot of people in there, and that would be helpful. But, at the end of the day, the public are our eyes and ears. There may be several cameras in that location which aren’t being viewed by the operators at the time, but if that’s phoned in by somebody the operator will switch round.”

Comments(11)

Ian P says...
12:12pm Wed 17 Mar 10

With the phenomenal drop in national crime levels being reported by the Government, running up to the election, how much longer will the cameras be required????????

Chairman Meow says...
1:01pm Wed 17 Mar 10

Sounds better than Basildon, where they only recently got around to manning their CCTV cameras, although I believe it's just one person.

If Southend CCTV is indeed now monitored by two operators 24/7, then that's also an improvement, I remember when there was just one person doing the 'graveyard shift', and during staff shortages, sometimes no-one at all.

If they want the public to help, why not just stream all the cameras online, so anyone can watch?

thelonewhinger says...
2:13pm Wed 17 Mar 10

A camera will never "prevent" crime, only provide a possible way of identifying a perpetrator or record visual evidence which can be used to help solve a crime afterwards.

There usefullness in prevention will always be proportionate to the police response available which at times seems almost non-existant.

magicman10 says...
2:47pm Wed 17 Mar 10

thelonewhinger wrote:
A camera will never "prevent" crime, only provide a possible way of identifying a perpetrator or record visual evidence which can be used to help solve a crime afterwards. There usefullness in prevention will always be proportionate to the police response available which at times seems almost non-existant.
The cameras in Southend are a fantastic resource in fighting crime. And they do assist in preventing many crimes. Particularly on Friday and Saturday nights when they are able to spot trouble brewing and despatch officers (who are already on foot patrol in the highstreet) to the location to calm the situation before it escalates. I also believe that on Friday and Saturday nights there is an officer that is based in the control room with the two operators to monitor the cameras. Many of the clubs and bars are also linked by radio to the control room so they also can report potential problems before they escalate.

I believe the control room is linked to the police radio system, so for instance when stolen cars are in the area or when searching for suspects or missing people the police can relay descriptions to officers on the ground and to cameras who can also search an area very quickly to track them down.

I think that the CCTV system does a fantastic job in the town and the safety of the public has been massivley improved within the highstreet and surrounding areas.

andy:) says...
2:53pm Wed 17 Mar 10

My bike was stolen in the day from outside Whsmiths bike rack, I would of thought that there would be some clear CCTV evidence of the thief, alas as the police havn't bothered to get back to me it looks like there wasn't any. I did everything that the police suggested, good approved lock, electronic tag, tag sticker, details and photo recorded, all rather pointless, since reporting it stolen they havnt askesd to see any of this info and every time I've made an appointment, they don't show up.

magicman10 says...
3:24pm Wed 17 Mar 10

I'm sure they will come and see you at somepoint, it could be that your complaint is in a queue to be dealt with. Stolen property is serious but I would imagine that certain other crimes would take priority to be dealt with first. Under the policing pledge they must come and take a statement from you so chase them up on this if you still hear nothing.

Dumbnut says...
12:11am Thu 18 Mar 10

Am I alone in thinking it's not ok that the Police can review any of the 300 camera's recordings, but what the 2 operators miss with only 4 eyes on the ball so to speak. And that they will only review a crime once it's been reported as opposed to those that are not, which could be witnessed "Live" by other operaters ?

Firestorm says...
8:59am Thu 18 Mar 10

CCTV is only a preventative if it acts as a deterrent, otherwise it is a tool to catch the miscreants.
Surely its impact as a deterrent is being undermined by the very announcement that they are they not being manned.

Any one who may have been thinking twice about commiting a crime because they may get caught by the CCTV may well think otherwise now they know this.

'V' says...
11:41am Thu 18 Mar 10

CCTV has never prevented any crime, it records the crime. Occasionally, but very rarely, if the image isn't too blurry or too far away, it identifies the criminal.

But no CCTV camera ever climbed down off a wall and stopped the crime from happening in the first place, the victims are still laying in the gutter, beaten and bloodied, minus their wallets, phones, lives.

The money wasted on CCTV would be better spent putting more coppers on the beat. And I mean real coppers not PCSO hobby-bobbies with no powers.

magicman10 says...
3:31pm Thu 18 Mar 10

As already mentioned above, the cameras are operated by at least two people 24/7. The cameras play a vital role in assisting the prevention of crim in many ways. Whether it be noticing somebody acting suspicisiously, or a group arguing in the street. There might not be any witnesses on the ground to call the police and so because the cameras are there they are able to dispatch the police to the location before the situation develops or a crime is comitted.

I also know for a fact the the operators monitor people who are of concern, e.g. people who are very drunk or females who are walking on their own. If they believe these people are at risk they will again dispatch police to check on them or call an ambulance.

They also play a vital role in the investigation of crime. A situation may occur where there are no witnesses, either becuase its in a quiet area or because it occurs late at night. Footage from the cameras can be reviewed and identies of suspects revealed. The quality of many of the cameras is actually very good.

The fact is, police cannot be everywhere at once, even if there were more of them. CCTV is a very good crime fighting tool and enables one pair of eyes to very quickly monitor what is happening across a very large area. It also allows that pair of eyes to record what it sees for evidence and playback later.

evilc says...
7:29pm Thu 18 Mar 10

'V' wrote:
CCTV has never prevented any crime, it records the crime. Occasionally, but very rarely, if the image isn't too blurry or too far away, it identifies the criminal.

But no CCTV camera ever climbed down off a wall and stopped the crime from happening in the first place, the victims are still laying in the gutter, beaten and bloodied, minus their wallets, phones, lives.

The money wasted on CCTV would be better spent putting more coppers on the beat. And I mean real coppers not PCSO hobby-bobbies with no powers.
What we need is a government that actually takes no sh1t like 'Maggie'

A Government that treats criminals like criminals and not like the poor hard done by persecuted poor.

Maggie Maggie Maggie.


Andrew Turner says more operators are needed for the town's CCTV system Andrew Turner says more operators are needed for the town's CCTV system

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