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Updated: c2c 's timetable changes
Rail company c2c today laid on extra carriages and made timetable changes after a week of chaos.
The move follows hundreds of protests from commuters on the Echo website.
c2c quickly reviewed the Southend to Fenchurch Street timetable introduced just seven days ago.
A series of changes came into effect today.
Extra seats are being provided on some services and a number of early morning services have been extended or leave slightly earlier.
Afternoon trains from Fenchurch Street are leaving a few minutes earlier.
Laindon passengers - who lost seven of their eight morning "starter" trains - have been appeased with the re-introduction of one at 7.01am.
However, many commuters who left messages on echo-news.co.uk felt the changes did not go far enough and planned to stage a protest at Fenchurch Street at 6pm today.
Passenger Focus spokesman Tunde Olatunji said: "The jury is still out on the new timetable.
"The issues are complex, because passengers from
Southend want different improvements from those in Laindon or Grays, but the simple fact is the timetable has to work better than it has been so far."
Mike Lamport, communications manager for c2c, said: "The timetable works, as our punctuality figures show, but what we are building into it is the ability to make certain that if anything goes wrong during the day, then it will not
affect the evening rush-hour.
"The timetable will be reissued in January, when there may well be some more changes worked into it."
John Baron, MP for Billericay and district, was holding talks with commuter representatives and c2c today.
CHANGES FOR MONDAY MORNING'S TRAINS
To ease congestion:
*5.20am Shoebury to Fenchurch Street will now leave at 5.16am
*6.35am and 7am Shoebury to Fenchurch Street will now start from Thorpe Bay at 6.38am and 7.03am respectively.
*7.12am from Pitsea to Fenchurch Street will now start from Leigh at 7.01am and call at Benfleet at 7.06am and Pitsea at 7.10am
*7.32am from Pitsea to Fenchurch Street will now start from Leigh on Sea at 7.21am, calling at Benfleet at 7.26am and will depart Pitsea at 7.30am.
*7.47am from Stanford-le-Hope to Fenchurch Street will now start from Grays at 7.46am.
To provide more seats:
*5.50am Shoebury to Fenchurch Street via Laindon will be increased from four to eight carriages.
*6.50am Shoebury to Fenchurch Street will be increased from eight to 12 carriages and will call additionally at Laindon at 7.19am.
*An additional four carriage train will start from Laindon at 7.01am calling at West Horndon at 7.05am, Upminster at 7.13am, Limehouse at 7.31am and arriving at Fenchurch Street at 7.38am
To ensure evening rush-hour trains run on time:
*All trains departing from Shoebury and Southend Central to London between 3.36pm and 6.21pm will leave up to three minutes earlier.
4:34am Monday 18th December 2006
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CommentPosted by: Lisa on 4:53pm Fri 15 Dec 06
Exactly how does one starter train at 7.01am at Laindon help provide more setas? Bearing in mind the majority of peoples working hours are 9am-5pm would the sensible idea be to have a starter train at Laindon at 8.01?
Exactly how does one starter train at 7.01am at Laindon help provide more setas? Bearing in mind the majority of peoples working hours are 9am-5pm would the sensible idea be to have a starter train at Laindon at 8.01?
Posted by: Katy on 4:56pm Fri 15 Dec 06
How does this relieve the presure for anyone travelling between peak times of 8 - 9am would it not make sense to have 2 starter trains leaving from laindon that get into fenchurch street [bold]before[/bold] 9 ??
How does this relieve the presure for anyone travelling between peak times of 8 - 9am would it not make sense to have 2 starter trains leaving from laindon that get into fenchurch street
before 9 ??
Posted by: anon on 4:58pm Fri 15 Dec 06
Is it me, or have C2C just spent more of our money wasting time making changes that are a mile off what some would call a token gesture. How does any of this make up for removing the starter trains from Laindon? There still aren't enough carriages, people will still be gasping for air everytime the train pulls in to a station. It's not good enough.
Is it me, or have C2C just spent more of our money wasting time making changes that are a mile off what some would call a token gesture. How does any of this make up for removing the starter trains from Laindon? There still aren't enough carriages, people will still be gasping for air everytime the train pulls in to a station. It's not good enough.
Posted by: Anon on 5:03pm Fri 15 Dec 06
c2c are now taking the P***
The time has come for us to take direct action to get this shower removed
I would suggest a potest next Monday at Fenchurch St
c2c are now taking the P***
The time has come for us to take direct action to get this shower removed
I would suggest a potest next Monday at Fenchurch St
Posted by: Jamie Short on 5:11pm Fri 15 Dec 06
Response to 'Anon' at 4.58. No it's not just you im afraid, C2C have done exactly that and wasted more time and money coming up with another hair brained scheme that WILL NOT WORK! They have done nothing to change the fact that journey times are now a lot longer, we are forced to get earlier trains to arrive at our destinations later. C2C have also done nothing about the issue people have compained about for getting home, it seems C2C have made another almightly mess-up and do as they please because they have a monopoly on the travel from our area.
Response to 'Anon' at 4.58. No it's not just you im afraid, C2C have done exactly that and wasted more time and money coming up with another hair brained scheme that WILL NOT WORK! They have done nothing to change the fact that journey times are now a lot longer, we are forced to get earlier trains to arrive at our destinations later. C2C have also done nothing about the issue people have compained about for getting home, it seems C2C have made another almightly mess-up and do as they please because they have a monopoly on the travel from our area.
Posted by: Donna on 5:14pm Fri 15 Dec 06
Well I can not see how any of the changes are going to ease my journey from Laindon - and one starter train from Laindon??? whats that all about - [bold]BRING BACK THE OLD TIMETABLE[/bold] - Make it our Christmas pressie that we get a seat at least!!!
Well I can not see how any of the changes are going to ease my journey from Laindon - and one starter train from Laindon??? whats that all about -
BRING BACK THE OLD TIMETABLE - Make it our Christmas pressie that we get a seat at least!!!
Posted by: S on 5:14pm Fri 15 Dec 06
We need action and fast, let's all agree to protest at Fen St on Monday.
If not then deliberately hold the train up or pull the cord.
IT'S NOT GOING TO WORK, LISTEN PLEASE.
We need action and fast, let's all agree to protest at Fen St on Monday.
If not then deliberately hold the train up or pull the cord.
IT'S NOT GOING TO WORK, LISTEN PLEASE.
Posted by: ben on 5:16pm Fri 15 Dec 06
C2C, What will it take for you to understand.
GIVE US THE OLD TIMETABLE BACK.
You are acting like the council, spending money for the fun of it, so you can have the same finances next year. (Do you notice all the mini roundabout that appear every March).
Simple answer, Put it back.
Why did you wish to change this anyway? I can not remember the orginal reason anymore? Can c2c remember? If so lets get a online debate between c2c managers and customers, so we can at least agree to dis-agree with what is happening
C2C, What will it take for you to understand.
GIVE US THE OLD TIMETABLE BACK.
You are acting like the council, spending money for the fun of it, so you can have the same finances next year. (Do you notice all the mini roundabout that appear every March).
Simple answer, Put it back.
Why did you wish to change this anyway? I can not remember the orginal reason anymore? Can c2c remember? If so lets get a online debate between c2c managers and customers, so we can at least agree to dis-agree with what is happening
Posted by: Another Anon on 5:17pm Fri 15 Dec 06
I agree with all previous comments, revisions have done nothing to improve situation. Why on earth do we have 2 trains to Pitsea (Not via the loop)departing within 3 minutes just [bold]prior[/bold] to 5pm when most workers haven't finished work?! Then a 20 min wait for hoards of passengers to battle their way on. If it ain't broke - don't fix it! C2C - please revert to original timetable!
I agree with all previous comments, revisions have done nothing to improve situation. Why on earth do we have 2 trains to Pitsea (Not via the loop)departing within 3 minutes just
prior to 5pm when most workers haven't finished work?! Then a 20 min wait for hoards of passengers to battle their way on. If it ain't broke - don't fix it! C2C - please revert to original timetable!
Posted by: Ben on 5:20pm Fri 15 Dec 06
I agree with "S" posted at 17:14
C2C
I do feel some tempers about to fray and you will only have yourself to blame. You have had enough warning, what more do you want? Blood? Because I don't think it will be long.
Stop this stupidity now.
I agree with "S" posted at 17:14
C2C
I do feel some tempers about to fray and you will only have yourself to blame. You have had enough warning, what more do you want? Blood? Because I don't think it will be long.
Stop this stupidity now.
Posted by: Zoe on 5:22pm Fri 15 Dec 06
It's insulting to think they havent listened to one word everyone has said. For people that get on trains between 8-9, now thanks to C2C we have a future of longer travelling hours and shorter more crowded trains. Happy New Year!
It's insulting to think they havent listened to one word everyone has said. For people that get on trains between 8-9, now thanks to C2C we have a future of longer travelling hours and shorter more crowded trains. Happy New Year!
Posted by: eely2005 on 5:25pm Fri 15 Dec 06
I agree we need to do something Matt but boycotting them when they already have our money isn't really going to hurt them. Would stand up and be counted at Fenchurch Street no problem though.
I agree we need to do something Matt but boycotting them when they already have our money isn't really going to hurt them. Would stand up and be counted at Fenchurch Street no problem though.
Posted by: Cheryl on 5:26pm Fri 15 Dec 06
I'll be there! Monday 6pm
STAND UP AND BE COUNTED PEOPLE!!
I'll be there! Monday 6pm
STAND UP AND BE COUNTED PEOPLE!!
Posted by: Anon on 5:26pm Fri 15 Dec 06
[quote][bold]Matt, hates C2C with a passion.[/bold] wrote:
••••MONDAY ACTION•••• The only way C2C management will listen is as a result of direct customer (remember, we're their paying customers) action. I suggest Monday as a designated day to either; Boycott C2C entirely, or stand up and be counted at Fenchurch Street. Pull alarms, hold doors open, crowd the platforms, confuse the staff. Anybody else up for it?[/quote] [bold]count me in[/bold]
Matt, hates C2C with a passion. wrote:
••••MONDAY ACTION•••• The only way C2C management will listen is as a result of direct customer (remember, we're their paying customers) action. I suggest Monday as a designated day to either; Boycott C2C entirely, or stand up and be counted at Fenchurch Street. Pull alarms, hold doors open, crowd the platforms, confuse the staff. Anybody else up for it?
count me in Posted by: Gary on 5:30pm Fri 15 Dec 06
Mon 6oclock we'll be there
Mon 6oclock we'll be there
Posted by: Charlotte on 5:32pm Fri 15 Dec 06
This new timetable effective Monday 18th is some kind of joke. How many times do we have to tell them???
This new timetable effective Monday 18th is some kind of joke. How many times do we have to tell them???
Posted by: paul on 5:34pm Fri 15 Dec 06
quite interesting; they havent even managed to get the leaflets out on time!
says it all. just a pointless pr stunt these amendments. no changes that will make 1 iota of diffrence. still only 1 train arriving into london between 9 and 9.30 that stops everywhere. its absurd.[quote]quote[/quote]
quite interesting; they havent even managed to get the leaflets out on time!
says it all. just a pointless pr stunt these amendments. no changes that will make 1 iota of diffrence. still only 1 train arriving into london between 9 and 9.30 that stops everywhere. its absurd.
quote
Posted by: Melanie on 5:46pm Fri 15 Dec 06
After travelling all this week on this so called 'Improved Timetable' I have been late every morning.!! Why can we not have back the Old Timetable. This situation is totally diabolicle & I cannot understand who this is supposed to serve.. Perhaps the Managers who decided on this idiotic Timetable change should try travelling every day back & forth to work with us.!!! I also expect that we will have to endure a fare Increase in January as well. This is total [bold]RUBBISH.!![/bold]
After travelling all this week on this so called 'Improved Timetable' I have been late every morning.!! Why can we not have back the Old Timetable. This situation is totally diabolicle & I cannot understand who this is supposed to serve.. Perhaps the Managers who decided on this idiotic Timetable change should try travelling every day back & forth to work with us.!!! I also expect that we will have to endure a fare Increase in January as well. This is total
RUBBISH.!! Posted by: Kingne on 5:49pm Fri 15 Dec 06
Having worked on railway timetables for years on a different railway, yes this will ease congestion but will do ABSOLUTELY NOTHING for overcrowding on the trains, in fact it may even be worse !
Stand up and be counted c2c, if it ain't broke DON'T FIX IT !!
Having worked on railway timetables for years on a different railway, yes this will ease congestion but will do ABSOLUTELY NOTHING for overcrowding on the trains, in fact it may even be worse !
Stand up and be counted c2c, if it ain't broke DON'T FIX IT !!
Posted by: Terry on 6:32pm Fri 15 Dec 06
C2C are just taking the mickey now. Put the old timetable back, or at least completely redo this one. It's not funny and it's not clever.
C2C are just taking the mickey now. Put the old timetable back, or at least completely redo this one. It's not funny and it's not clever.
Posted by: Julie on 6:52pm Fri 15 Dec 06
What is the point of a 7.01 starter train??? C2C do you actually listening to your customers? Have you not read any of the feed back? And when are we going to get compensation for this mayhem?
What is the point of a 7.01 starter train??? C2C do you actually listening to your customers? Have you not read any of the feed back? And when are we going to get compensation for this mayhem?
Posted by: Geoff Murphy on 7:07pm Fri 15 Dec 06
I'm in for the direct action too, and from talking to some of the drivers they'll not be upset about getting the old timetable back.
Don't forget the petition is still there at http://www.petitiononline.com/c2c/petition. It's only got 3,500 signatures so far - get it to 10,000 and it might just have some effect.
I'm in for the direct action too, and from talking to some of the drivers they'll not be upset about getting the old timetable back.
Don't forget the petition is still there at http://www.petitiononline.com/c2c/petition. It's only got 3,500 signatures so far - get it to 10,000 and it might just have some effect.
Posted by: James on 7:18pm Fri 15 Dec 06
Trains more crowded in the morning and arriving later than they did before.
More crowded in the evening at Fen St. Short trains now and less!!!
Add a signal failure here and there and a unit failure as well, now they go from the top performing company in the country to the bottom in one week flat.
No wonder National Express is going to the wall, they used to be the biggest now they have us Liverpool St and Gatwick Express.
Revert the timetable invest in more Electrostar stock.
Lets start a station petition at FEN. Most people go through the station boards out all week national press will love them to bits!
Trains more crowded in the morning and arriving later than they did before.
More crowded in the evening at Fen St. Short trains now and less!!!
Add a signal failure here and there and a unit failure as well, now they go from the top performing company in the country to the bottom in one week flat.
No wonder National Express is going to the wall, they used to be the biggest now they have us Liverpool St and Gatwick Express.
Revert the timetable invest in more Electrostar stock.
Lets start a station petition at FEN. Most people go through the station boards out all week national press will love them to bits!
Posted by: T on 7:23pm Fri 15 Dec 06
What about the 'scheduled' empty trains they are running in the rush hours, which are adding to the congestion problem (and wasting money)? Omce again the 18.00 from Southend was delayed to let an empty train through first, and I've seen the same thing several times in the morning this week.
What about the 'scheduled' empty trains they are running in the rush hours, which are adding to the congestion problem (and wasting money)? Omce again the 18.00 from Southend was delayed to let an empty train through first, and I've seen the same thing several times in the morning this week.
Posted by: Tom Quested on 7:28pm Fri 15 Dec 06
Why can't the management of this rail company, swallow their pride, admit they are wrong and go back to the old time table, which in my opinion worked adequately.
I think a little compensation wouldn't go amiss either.
Why can't the management of this rail company, swallow their pride, admit they are wrong and go back to the old time table, which in my opinion worked adequately.
I think a little compensation wouldn't go amiss either.
Posted by: Danielle on 7:43pm Fri 15 Dec 06
Good luck to you all. it's pretty insulting for them to make a timetable out of nothing which quite obviously caters to nobodies needs except their own (somehow).
Another tick in the box that puts me off ever wanting to work in London.
Power to the people - get it changed!
Good luck to you all. it's pretty insulting for them to make a timetable out of nothing which quite obviously caters to nobodies needs except their own (somehow).
Another tick in the box that puts me off ever wanting to work in London.
Power to the people - get it changed!
Posted by: Jazzy Jeff on 7:45pm Fri 15 Dec 06
This 'new timetable' is complete cr*p. They are not exactly big changed which are needed. Theit must be a underlying reason behind them not changing back to the timetable that has worked so well for so long. If they truely do respect every customer they you should read this thread and actually listen to the paying customer rather then sitting in a room by themself thinking up new ideas to make bigger profits. Absolutely ridiculous changed to ridiculous timetable. Bring back to old timetable, I could do nothing but commend C2C for their original timetable but now they are a pack of lies. It's commuter travel C2C not politics!
This 'new timetable' is complete cr*p. They are not exactly big changed which are needed. Theit must be a underlying reason behind them not changing back to the timetable that has worked so well for so long. If they truely do respect every customer they you should read this thread and actually listen to the paying customer rather then sitting in a room by themself thinking up new ideas to make bigger profits. Absolutely ridiculous changed to ridiculous timetable. Bring back to old timetable, I could do nothing but commend C2C for their original timetable but now they are a pack of lies. It's commuter travel C2C not politics!
Posted by: James Bowker on 8:41pm Fri 15 Dec 06
6pm - I'll be there.
Posted by: john the baptist on 8:44pm Fri 15 Dec 06
with reference to the good book go forth and multiply. i agree with reginald perrin wake up. oh and borat if i see you touch my girl it will cost you a fiver.
with reference to the good book go forth and multiply. i agree with reginald perrin wake up. oh and borat if i see you touch my girl it will cost you a fiver.
Posted by: Stuart Reynolds on 8:49pm Fri 15 Dec 06
Big Woo!
One of these days I'll post my comment first, because it's getting boring saying that I agree with all of the above. Which I do.
Old timetable, please.
(PS - when I signed the petition at midnight last night it was only at 2880 signatures, so 700 in one day isn't bad. Keep on signing)
Big Woo!
One of these days I'll post my comment first, because it's getting boring saying that I agree with all of the above. Which I do.
Old timetable, please.
(PS - when I signed the petition at midnight last night it was only at 2880 signatures, so 700 in one day isn't bad. Keep on signing)
Posted by: paul on 9:00pm Fri 15 Dec 06
so is there goin 2 b a protest on monday at 6 for sure?...we need to make sure as many people know as possible??
meantime, jus to say; c2c seems to employ gd spin doctors...big pr about listenin to the people and then lots of backtracking and a minor alteration or 2. they couldnt even get the leaflets n posters out they promised the echo wud b there. as at 7.45pm tonite there was still nothing visible at the station. all pr no substance
so is there goin 2 b a protest on monday at 6 for sure?...we need to make sure as many people know as possible??
meantime, jus to say; c2c seems to employ gd spin doctors...big pr about listenin to the people and then lots of backtracking and a minor alteration or 2. they couldnt even get the leaflets n posters out they promised the echo wud b there. as at 7.45pm tonite there was still nothing visible at the station. all pr no substance
Posted by: Donna on 12:11am Sat 16 Dec 06
So why no metion on the C2C site? if it was not for the Echo how would we know? so 6pm on Monday? What we gonna do?
So why no metion on the C2C site? if it was not for the Echo how would we know? so 6pm on Monday? What we gonna do?
Posted by: Donna on 12:11am Sat 16 Dec 06
So why no metion on the C2C site? if it was not for the Echo how would we know? so 6pm on Monday? What we gonna do?
So why no metion on the C2C site? if it was not for the Echo how would we know? so 6pm on Monday? What we gonna do?
Posted by: Terrence on 9:24am Sat 16 Dec 06
[quote][bold]S[/bold] wrote:
We need action and fast, let's all agree to protest at Fen St on Monday. If not then deliberately hold the train up or pull the cord. IT'S NOT GOING TO WORK, LISTEN PLEASE.[/quote] A protest will work, because if a group of you protested say monday morning at fenchurch st (about 15-20people) it would cause havoc to c2c. What with network rail managers on site there it will cause the company more harm than good.
S wrote:
We need action and fast, let's all agree to protest at Fen St on Monday. If not then deliberately hold the train up or pull the cord. IT'S NOT GOING TO WORK, LISTEN PLEASE.
A protest will work, because if a group of you protested say monday morning at fenchurch st (about 15-20people) it would cause havoc to c2c. What with network rail managers on site there it will cause the company more harm than good.
Posted by: Terrence on 9:29am Sat 16 Dec 06
[quote][bold]Matt, hates C2C with a passion.[/bold] wrote:
••••MONDAY ACTION•••• The only way C2C management will listen is as a result of direct customer (remember, we're their paying customers) action. I suggest Monday as a designated day to either; Boycott C2C entirely, or stand up and be counted at Fenchurch Street. Pull alarms, hold doors open, crowd the platforms, confuse the staff. Anybody else up for it?[/quote] Thats intelligent aint it, pulling cords... take it out on the drivers why dont you. You think its our thought now do you. We Hate the new timetable, yes holding doors, protests, crowding platforms, but not Cords. Your just going to cause more anger with the drivers. c2c wont care about cords being pulled cos it comes out of a different budget and doe not hurt them. Holding the doors and protesting will hurt them. So while us drivers back you all the way 125% all i ask is the pulling cords be left out as this will not work. The only way to make it work is protesting at fenchurch st. in the peak.
Matt, hates C2C with a passion. wrote:
••••MONDAY ACTION•••• The only way C2C management will listen is as a result of direct customer (remember, we're their paying customers) action. I suggest Monday as a designated day to either; Boycott C2C entirely, or stand up and be counted at Fenchurch Street. Pull alarms, hold doors open, crowd the platforms, confuse the staff. Anybody else up for it?
Thats intelligent aint it, pulling cords... take it out on the drivers why dont you. You think its our thought now do you. We Hate the new timetable, yes holding doors, protests, crowding platforms, but not Cords. Your just going to cause more anger with the drivers. c2c wont care about cords being pulled cos it comes out of a different budget and doe not hurt them. Holding the doors and protesting will hurt them. So while us drivers back you all the way 125% all i ask is the pulling cords be left out as this will not work. The only way to make it work is protesting at fenchurch st. in the peak.
Posted by: Terrence on 9:41am Sat 16 Dec 06
What you poeple dont understand is c2c upper management is very bully-boy fied. They are like an older spoilt brother. They will get what they want, when they want it and sod everyone else, they dont care about staff, passengers, all they care about is money and why the money roles in they couldnt give a Sh**.
Next time your standing on your platform waiting for your train look around you. look at the grafitti, the shelters smashed, the trains scratched up with keys from yobs you couldnt care.
These yobs is the reason why your ticket prices will go up by 4-5% next year to substidise the damage they do. So basically your paying more to allow these yobs to continue.
Also c2c Dont care about your feelings, Why? Cos they have the upper hand they have you by the short and curlies cos they operate the whole of south essex, one and c2c are the same, just different names, National Express group operate these franchises. also the coaches too so you dont have alot of choices excpet protesting and hitting c2c where it hurts. That my friends is the only way they will listen?
I feel for you people, you dont understand just what a company like NEG can do. both to its staff and to its customers. They are screwing the staff so much and we get the blame from you the passengers cos we are on the front line. while they sit in the offices getting another award and fat bonus from being masterfull....
What you poeple dont understand is c2c upper management is very bully-boy fied. They are like an older spoilt brother. They will get what they want, when they want it and sod everyone else, they dont care about staff, passengers, all they care about is money and why the money roles in they couldnt give a Sh**.
Next time your standing on your platform waiting for your train look around you. look at the grafitti, the shelters smashed, the trains scratched up with keys from yobs you couldnt care.
These yobs is the reason why your ticket prices will go up by 4-5% next year to substidise the damage they do. So basically your paying more to allow these yobs to continue.
Also c2c Dont care about your feelings, Why? Cos they have the upper hand they have you by the short and curlies cos they operate the whole of south essex, one and c2c are the same, just different names, National Express group operate these franchises. also the coaches too so you dont have alot of choices excpet protesting and hitting c2c where it hurts. That my friends is the only way they will listen?
I feel for you people, you dont understand just what a company like NEG can do. both to its staff and to its customers. They are screwing the staff so much and we get the blame from you the passengers cos we are on the front line. while they sit in the offices getting another award and fat bonus from being masterfull....
Posted by: Anon on 2:52pm Sat 16 Dec 06
I agree, pulling the comms cord/passenger alarm is a non starter.
We should congregate on the main concourse and leave to board the trian at the last minute. I'm sure some helpful people will hold the doors open till everyone is onboard.
If c2c won't listen to reasoned argument, and we can't effect them financially as we are a captive audience who have already paid our season ticket. Lets ensure the only other thing they care about, their precious punctuality rating is shot to **i* [bold]bold[/bold]
I agree, pulling the comms cord/passenger alarm is a non starter.
We should congregate on the main concourse and leave to board the trian at the last minute. I'm sure some helpful people will hold the doors open till everyone is onboard.
If c2c won't listen to reasoned argument, and we can't effect them financially as we are a captive audience who have already paid our season ticket. Lets ensure the only other thing they care about, their precious punctuality rating is shot to **i*
Posted by: Ben on 2:52pm Sat 16 Dec 06
Look on the bright side. Only another 14 years and I can f@kcing retire.
Look on the bright side. Only another 14 years and I can f@kcing retire.
Posted by: Tim Bartlett on 8:34pm Sat 16 Dec 06
I emailed c2c every day last week & received 2 similar replys full of platitudes & PR excuses ( which I posted on the Echo website). They did not address a single issue raised or answer any of my questions. I copied in the emails to the Echo & my local MP, Angela Smith, with the latter not even acknowledging my emails.
c2c have totally ignored their fare paying customers - US !! ( as they ignored the petition over the abolition of the Laindon starter trains )
The new timetable DOES NOT WORK !! & tinkering around the edges as they have goes to prove the contempt in which they hold us.
I agree with a protest at Fenchurch Street but would also urge fellow commuters to bombard c2c, their MP's & the press with emails of complaint until they take the action that we, their 'fare paying customers' want & pay for, namely, THE OLD TIMETABLE REINSTATED
This should also be escalated to a national level, including programmes such as Watchdog.
If c2c think we are going to let them ride roughshod over us they are sadly mistaken, as I, for one, will fight them all the way!
I emailed c2c every day last week & received 2 similar replys full of platitudes & PR excuses ( which I posted on the Echo website). They did not address a single issue raised or answer any of my questions. I copied in the emails to the Echo & my local MP, Angela Smith, with the latter not even acknowledging my emails.
c2c have totally ignored their fare paying customers - US !! ( as they ignored the petition over the abolition of the Laindon starter trains )
The new timetable DOES NOT WORK !! & tinkering around the edges as they have goes to prove the contempt in which they hold us.
I agree with a protest at Fenchurch Street but would also urge fellow commuters to bombard c2c, their MP's & the press with emails of complaint until they take the action that we, their 'fare paying customers' want & pay for, namely, THE OLD TIMETABLE REINSTATED
This should also be escalated to a national level, including programmes such as Watchdog.
If c2c think we are going to let them ride roughshod over us they are sadly mistaken, as I, for one, will fight them all the way!
Posted by: A Driver on 8:37pm Sat 16 Dec 06
Sounds like the staff are happy on C2C too? 8-)
BTW staff man, was it you that posted all the staff based messages? If it was, be careful, with your spelling and grammer one of the evil management should be able to track you down and there is still a rule about talking to the press without permission, (Clause 9 offence matey)
Sounds like the staff are happy on C2C too? 8-)
BTW staff man, was it you that posted all the staff based messages? If it was, be careful, with your spelling and grammer one of the evil management should be able to track you down and there is still a rule about talking to the press without permission, (Clause 9 offence matey)
Posted by: Andrew on 11:13pm Sat 16 Dec 06
The amendments to the new timetable are a joke. They do nothing for anyone travelling between 8.00 and 9.00 am who have longer journeys and packed trains. There is a simple solution, reinstate the old timetable as everyone has said and lease more rolling stock and recruit more staff so the trains can be lengthened. How can they justify an above inflation fare rise next year for an inferior service?
The amendments to the new timetable are a joke. They do nothing for anyone travelling between 8.00 and 9.00 am who have longer journeys and packed trains. There is a simple solution, reinstate the old timetable as everyone has said and lease more rolling stock and recruit more staff so the trains can be lengthened. How can they justify an above inflation fare rise next year for an inferior service?
Posted by: Yvonne on 8:26pm Sun 17 Dec 06
I will be there at 6 on Monday evening. I have a 15 minute bloody wait so we might for a train to Laindon so we might as well do something to pass the time.
I will be there at 6 on Monday evening. I have a 15 minute bloody wait so we might for a train to Laindon so we might as well do something to pass the time.
Posted by: JE on 10:02pm Sun 17 Dec 06
This is rearranging the deckchairs on the Titanic. The bottom line is still higher fares for fewer seats and longer journey times - all so that these tosspots can pack on a few more people at Upminster and Barking.
This is rearranging the deckchairs on the Titanic. The bottom line is still higher fares for fewer seats and longer journey times - all so that these tosspots can pack on a few more people at Upminster and Barking.
Posted by: Glenn on 10:11pm Sun 17 Dec 06
Looks like this new timetable has screwed everyone up.
I know someone who gets on at Chafford Hundred (near grays) and he would change at West ham for Jubilee (Canary warf) and now his train comes earlier so the bus doesent get to the station in time and the train now doesent stop anymore at West Ham meaning he has to change at Barking which means an extra change, so its totally screwed up his journey and i guess the same for anyone else wanting to get to West ham or Jubilee line its the same, i dont get the C2C but wanted to add this comment to the list of discontent, hope u guys protest enough as its disgusting that they screw up everyones journeys without consulting anyone.
Looks like this new timetable has screwed everyone up.
I know someone who gets on at Chafford Hundred (near grays) and he would change at West ham for Jubilee (Canary warf) and now his train comes earlier so the bus doesent get to the station in time and the train now doesent stop anymore at West Ham meaning he has to change at Barking which means an extra change, so its totally screwed up his journey and i guess the same for anyone else wanting to get to West ham or Jubilee line its the same, i dont get the C2C but wanted to add this comment to the list of discontent, hope u guys protest enough as its disgusting that they screw up everyones journeys without consulting anyone.
Posted by: Graham on 11:15pm Sun 17 Dec 06
The ONLY way to solve this situation is to reinstate the old timetable & for c2c to apologise to customers ASAP !!!
The ONLY way to solve this situation is to reinstate the old timetable & for c2c to apologise to customers ASAP !!!
Posted by: a c2c driver on 1:02am Mon 18 Dec 06
Us drivers are not happy about this new schedule, it is turning out a complete joke, I think if you guys (passengers) were to make a stand today (monday), it may alert some london press coverage. As for us, they listen to us about as much as a MP, they are about as much use as them too...
Us drivers are not happy about this new schedule, it is turning out a complete joke, I think if you guys (passengers) were to make a stand today (monday), it may alert some london press coverage. As for us, they listen to us about as much as a MP, they are about as much use as them too...
Posted by: mark williams on 9:10am Mon 18 Dec 06
c2c clearly has not listened to the passengers regarding the changes,and have now implemented a "improved" time table , however they have still not got the point, we the fair paying customers want our journey times reduced not extended ,please continue the campaign at http://www.petitiononline.com/c2c/petition.html
c2c clearly has not listened to the passengers regarding the changes,and have now implemented a "improved" time table , however they have still not got the point, we the fair paying customers want our journey times reduced not extended ,please continue the campaign at http://www.petitiononline.com/c2c/petition.html
Posted by: S on 9:17am Mon 18 Dec 06
My journey took 45 mins even with the revised new timetable this morning. Absolute joke, they just don't get it.
My journey took 45 mins even with the revised new timetable this morning. Absolute joke, they just don't get it.
Posted by: Soodge on 9:17am Mon 18 Dec 06
Well- I have to say the changes are non existent for people travelling from Southend. The trains were all delayed this morning and the 7.26 from Westcliff was rammed by the time we got to Benfleet. People getting on at any stations after this didn't have a chance! C2C are going from bad to worse - sort it out!!
Well- I have to say the changes are non existent for people travelling from Southend. The trains were all delayed this morning and the 7.26 from Westcliff was rammed by the time we got to Benfleet. People getting on at any stations after this didn't have a chance! C2C are going from bad to worse - sort it out!!
Posted by: Christine McCoy on 9:17am Mon 18 Dec 06
The C2C timetable is proving challenging once again. Everyday since the start of the new timetable the journey has been awful both ways. This morning’s journey was no exception – traveling from Pitsea to Fenchurch Street on the 07.45 a.m. was horrendous, 12 minutes late arriving at our destination, overcrowded and I and many others had to stand all the way. The passengers at Laindon had little and no chance of even getting on the train nor did they at Upminster and Barking.
Okay you have had your fun changing the timetable now show some Christmas spirit and change it back to something that works.
The C2C timetable is proving challenging once again. Everyday since the start of the new timetable the journey has been awful both ways. This morning’s journey was no exception – traveling from Pitsea to Fenchurch Street on the 07.45 a.m. was horrendous, 12 minutes late arriving at our destination, overcrowded and I and many others had to stand all the way. The passengers at Laindon had little and no chance of even getting on the train nor did they at Upminster and Barking.
Okay you have had your fun changing the timetable now show some Christmas spirit and change it back to something that works.
Posted by: JE on 9:31am Mon 18 Dec 06
Another morning of chaos. But from C2C's point of view, the new timetable is working fine. Train are arriving at Fenchuch Street full to the lids. Packed trains = More profit. The message to longer-distance commuters is clear: "We've got your money, so you don't matter any more". Anyone who has a problem with that attitude should show up at 6pm tonight. And don't ever vote Tory again!!
Another morning of chaos. But from C2C's point of view, the new timetable is working fine. Train are arriving at Fenchuch Street full to the lids. Packed trains = More profit. The message to longer-distance commuters is clear: "We've got your money, so you don't matter any more". Anyone who has a problem with that attitude should show up at 6pm tonight. And don't ever vote Tory again!!
Posted by: A on 9:31am Mon 18 Dec 06
An apology would be nice along with the re-introduction of the old timetable that has worked perfectly well over the last 10 years or so. This isn't working so why don't they just hold their hands up and apologise.
Yet again I was late and had another journey from ****.
An apology would be nice along with the re-introduction of the old timetable that has worked perfectly well over the last 10 years or so. This isn't working so why don't they just hold their hands up and apologise.
Yet again I was late and had another journey from ****.
Posted by: Ben on 9:35am Mon 18 Dec 06
So Mr Hopwood. 25 minutes late this morning. When you said 110% effort last monday night I thought you meant for improvements not that you'd make things 110% WORSE this week.
So Mr Hopwood. 25 minutes late this morning. When you said 110% effort last monday night I thought you meant for improvements not that you'd make things 110% WORSE this week.
Posted by: Charlotte on 9:38am Mon 18 Dec 06
We must continue to keep up the petition and bombard people about this:
Email your MP (find them here) http://www.parliament.
uk/people/index.cfm
Contact Passnger Focus: info@passengerfocus.org.uk
The MD of C2C Mark Hopwood: Mark.hopwood@c2crail.co.uk
Watchdog: http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/contact_transport.shtml
We must continue to keep up the petition and bombard people about this:
Email your MP (find them here) http://www.parliament.
uk/people/index.cfm
Contact Passnger Focus: info@passengerfocus.org.uk
The MD of C2C Mark Hopwood: Mark.hopwood@c2crail.co.uk
Watchdog: http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/contact_transport.shtml
Posted by: bernadette farrell on 9:39am Mon 18 Dec 06
The new timetable is a disgrace and disadvantages all those living in and past Benfleet, the old timetable was excellent and worked perfectly, they say the new timetable was introduced to respond to customers comments well I am not sure which customers they asked ! they need to listen to customers comments now and reinstate the old timetable. First day of the changes today I had to stand on a train for 1 hour and 15 mins from westcliff oh and if that is not bad enough there was no heating on the train - why exactly do I pay £2500.00 a year ? I think the echo should start a campaign to bring back the old timetable.
The new timetable is a disgrace and disadvantages all those living in and past Benfleet, the old timetable was excellent and worked perfectly, they say the new timetable was introduced to respond to customers comments well I am not sure which customers they asked ! they need to listen to customers comments now and reinstate the old timetable. First day of the changes today I had to stand on a train for 1 hour and 15 mins from westcliff oh and if that is not bad enough there was no heating on the train - why exactly do I pay £2500.00 a year ? I think the echo should start a campaign to bring back the old timetable.
Posted by: Phil on 9:41am Mon 18 Dec 06
Just the 20 minutes late this morning;never mind the overcrowding. These idiots could not run a whelk stall
Just the 20 minutes late this morning;never mind the overcrowding. These idiots could not run a whelk stall
Posted by: JE on 9:47am Mon 18 Dec 06
National Express, which owns C2C, put out a trading statement to the stock exchange this morning. It says it is 'trading ahead of expectations'. This is what this is all about. It's about rewarding shareholders at the expense of passengers. That's acceptable in a business where shareholders take on risk in return for reward. But C2C is a regulated monopoly with precious little risk to the investor. It's just a straightforward cash grab from the little guy to reward the rich guy.
National Express, which owns C2C, put out a trading statement to the stock exchange this morning. It says it is 'trading ahead of expectations'. This is what this is all about. It's about rewarding shareholders at the expense of passengers. That's acceptable in a business where shareholders take on risk in return for reward. But C2C is a regulated monopoly with precious little risk to the investor. It's just a straightforward cash grab from the little guy to reward the rich guy.
Posted by: Mike J on 9:49am Mon 18 Dec 06
I arrived at Laindon Station this morning to board the 7:28 train and found a scene of absolute chaos. There were hundres of people standing in the cold. Then the 7:28 , 7:46 and 7:52 all arrived about 20 mins late totally full to capacity. To make things worse the 7:52 arrived with the front carriages with the doors out of order so passengers were running up the platform trying to find a way on. This train was full standing room only. All this actually happened right on front of Mark Hopwood the C2C MD. There was also representatives from passrenger groups filming and documenting the fiasco. I eventually boarded a train about 8:05 which was 20 mins late and it didnt even stop at Limehouse without any notificiation. I had to leave the train at fenchurch st and come back. For me this is the final straw... Mr Hopwood you saw exactly how people felt this morning with your own eyes. Sort this mess out now by reinstating the old timetable.
I arrived at Laindon Station this morning to board the 7:28 train and found a scene of absolute chaos. There were hundres of people standing in the cold. Then the 7:28 , 7:46 and 7:52 all arrived about 20 mins late totally full to capacity. To make things worse the 7:52 arrived with the front carriages with the doors out of order so passengers were running up the platform trying to find a way on. This train was full standing room only. All this actually happened right on front of Mark Hopwood the C2C MD. There was also representatives from passrenger groups filming and documenting the fiasco. I eventually boarded a train about 8:05 which was 20 mins late and it didnt even stop at Limehouse without any notificiation. I had to leave the train at fenchurch st and come back. For me this is the final straw... Mr Hopwood you saw exactly how people felt this morning with your own eyes. Sort this mess out now by reinstating the old timetable.
Posted by: Mark on 9:56am Mon 18 Dec 06
What a joke! The first day of the 'improved' service and once again my 7:21 train from Westcliff was cancelled (Monday 18th). The next train was running late and stopped at extra stations even though there were no seats left after Leigh. And the worst thing is that there are not even any announcements to explain why and to apologise. And to think I have just renewed my season tickets at a cost of well over £3,000!!
What a joke! The first day of the 'improved' service and once again my 7:21 train from Westcliff was cancelled (Monday 18th). The next train was running late and stopped at extra stations even though there were no seats left after Leigh. And the worst thing is that there are not even any announcements to explain why and to apologise. And to think I have just renewed my season tickets at a cost of well over £3,000!!
Posted by: Kemi Robinson on 10:00am Mon 18 Dec 06
I did not see any improvement whatsoever today. I got on the 7.44 and it was five mins late. The train was absolutely packed and once again, no seats.
I did not see any improvement whatsoever today. I got on the 7.44 and it was five mins late. The train was absolutely packed and once again, no seats.
Posted by: luke on 10:02am Mon 18 Dec 06
Great service this morning - 7.4g from westcliff delayed by almost 20 minutes because two front carriages doors would not open - packed by leigh and still stopped at every station.
Great service this morning - 7.4g from westcliff delayed by almost 20 minutes because two front carriages doors would not open - packed by leigh and still stopped at every station.
Posted by: michelle on 10:09am Mon 18 Dec 06
PLEASE BRING BACK THE [bold]OLD TIMETABLE[/bold] IT WAS BY NO MEANS PERFECT BUT MUCH BETTER THAN THIS, Journeys now are hoorible, slower and I haven't arrived to work on time once since this all started, once again the old timetable please.
PLEASE BRING BACK THE
OLD TIMETABLE IT WAS BY NO MEANS PERFECT BUT MUCH BETTER THAN THIS, Journeys now are hoorible, slower and I haven't arrived to work on time once since this all started, once again the old timetable please.
Posted by: Frozen and Thourought Pi55ed off of WH on 10:14am Mon 18 Dec 06
Why am I not surprised that the new 07:01 Laindon starter did absolutely nothing to relieve congestion on the 08:10 from West Horndon? Then again , everything was running late enough that it should have done!
Why am I not surprised that the new 07:01 Laindon starter did absolutely nothing to relieve congestion on the 08:10 from West Horndon? Then again , everything was running late enough that it should have done!
Posted by: dave on 10:17am Mon 18 Dec 06
Got to westcliff this morning to get the (fast) 7.21 which was cancelled, the next train was the 7.26 (slow) which was 5 mins late... and there were no seats left by chalkwell.. Top effort C2C [bold]bring back the old timetable it works!!![/bold]
Got to westcliff this morning to get the (fast) 7.21 which was cancelled, the next train was the 7.26 (slow) which was 5 mins late... and there were no seats left by chalkwell.. Top effort C2C
bring back the old timetable it works!!! Posted by: Matt on 10:21am Mon 18 Dec 06
[bold]Chaos once again[/bold] ! Are the people that made these revisions thick? [bold]NO CHANGES[/bold] have been made to rush hour trains arriving into Fenchurch for 9:00!!!! Trains leaving earlier to get in later? Is that possible?!? Any what about the changes to evening rush hour trains?
Chaos once again ! Are the people that made these revisions thick?
NO CHANGES have been made to rush hour trains arriving into Fenchurch for 9:00!!!! Trains leaving earlier to get in later? Is that possible?!? Any what about the changes to evening rush hour trains?
Posted by: Dean on 10:30am Mon 18 Dec 06
How does this help? C2C is clearly run by complete morons that do not listen! I have commuted on this line over 11 years and never been treated so badly. Its a digusting service at a digusting price.
How does this help? C2C is clearly run by complete morons that do not listen! I have commuted on this line over 11 years and never been treated so badly. Its a digusting service at a digusting price.
Posted by: SL on 10:31am Mon 18 Dec 06
3 mins difference in the evening isn't going to help, there are just simply not enough trains. The platforms for the main line are overcrowded as it is, this is only going to add to more congestion. The platforms for the loop lines are empty, I have photographic evidence.
None of it makes sense and to top it all off our fares are going up in January.
PLEASE LISTEN TO YOUR CUSTOMERS.
3 mins difference in the evening isn't going to help, there are just simply not enough trains. The platforms for the main line are overcrowded as it is, this is only going to add to more congestion. The platforms for the loop lines are empty, I have photographic evidence.
None of it makes sense and to top it all off our fares are going up in January.
PLEASE LISTEN TO YOUR CUSTOMERS.
Posted by: ANON on 10:34am Mon 18 Dec 06
We still haven't got an answer, WHY?
Money making exercise to boost profits?
c2c certainly don't undertstand the slogan of the customer always comes first.
We still haven't got an answer, WHY?
Money making exercise to boost profits?
c2c certainly don't undertstand the slogan of the customer always comes first.
Posted by: Kevin on 10:43am Mon 18 Dec 06
The Managing Director of C2C was again at Laindon station this morning, he said that "The new timetable is costing C2C more money to run...". I'm sure everyone affected by the terrible delays feels very sorry for them...NOT!
The Managing Director of C2C was again at Laindon station this morning, he said that "The new timetable is costing C2C more money to run...". I'm sure everyone affected by the terrible delays feels very sorry for them...NOT!
Posted by: Sara on 10:48am Mon 18 Dec 06
The 'changes' made to the new timetable have had absolutely no effect - more like a PR stunt, with absolutely no positive results.
The MD of c2c stood on Laindon platform this morning - take a hint and bring back the starter trains at sensible times - not before and after the rush hour!!
Tis the season to be jolly, but unfortunately the trains and platforms are dangerous, overcrowded and tempers are fraying already!
The 'changes' made to the new timetable have had absolutely no effect - more like a PR stunt, with absolutely no positive results.
The MD of c2c stood on Laindon platform this morning - take a hint and bring back the starter trains at sensible times - not before and after the rush hour!!
Tis the season to be jolly, but unfortunately the trains and platforms are dangerous, overcrowded and tempers are fraying already!
Posted by: paul on 10:49am Mon 18 Dec 06
Bearing in mind management at c2c havent spoken a word of truth since this fiasco begun, Im sure we believe them!
Bearing in mind management at c2c havent spoken a word of truth since this fiasco begun, Im sure we believe them!
Posted by: Anon on 10:50am Mon 18 Dec 06
Mike Lamport, communications manager for c2c, said: "The timetable works, as our punctuality figures show". I want to know where he gets his figures from. I haven't been on a train yet that's been on time since the intoduction of this abortion of a timetable.
Mike Lamport, communications manager for c2c, said: "The timetable works, as our punctuality figures show". I want to know where he gets his figures from. I haven't been on a train yet that's been on time since the intoduction of this abortion of a timetable.
Posted by: Juliet Brooker on 10:53am Mon 18 Dec 06
Well what a surprise, the second Monday morning of the new revised timetable (sorry, the new "tinkered with" revised timetable) and guess what, the trains are running late and overcrowded again! Will the excuse be the cold weather today!! I would like to add my complaint to those thousands that I believe the Echo received last week from disgruntled commuters. I am extremely unhappy that it would now appear that my journey time in the morning and evening has been increased by at least 5 minutes each way and that there are now no "fast" trains serving Basildon commuters. I would like to know just who benefits from this new timetable as from what I can see it is certainly not the majority of passengers travelling to and from Fenchurch Street. I think I speak for many commuters when I say that all we want is to get from A to B in the quickest possible time and preferably with a seat! So please will c2C listen to its passengers and shorten journey times not lengthen them!
Mrs J Brooker
Methersgate, Basildon
Well what a surprise, the second Monday morning of the new revised timetable (sorry, the new "tinkered with" revised timetable) and guess what, the trains are running late and overcrowded again! Will the excuse be the cold weather today!! I would like to add my complaint to those thousands that I believe the Echo received last week from disgruntled commuters. I am extremely unhappy that it would now appear that my journey time in the morning and evening has been increased by at least 5 minutes each way and that there are now no "fast" trains serving Basildon commuters. I would like to know just who benefits from this new timetable as from what I can see it is certainly not the majority of passengers travelling to and from Fenchurch Street. I think I speak for many commuters when I say that all we want is to get from A to B in the quickest possible time and preferably with a seat! So please will c2C listen to its passengers and shorten journey times not lengthen them!
Mrs J Brooker
Methersgate, Basildon
Posted by: JE on 10:58am Mon 18 Dec 06
The URL given for the petition earlier in this thread didn't work for me. The correct URL is:
www.petitionsonline.com/c2c
Make sure you sign it. MPs for the Southend area are David Amess (west) and James Duddridge (east). Both bear some ultimate responsibility since they are members of the party which privatised the railways, thus paving the way for profit to take precedence over public service!
The URL given for the petition earlier in this thread didn't work for me. The correct URL is:
www.petitionsonline.com/c2c
Make sure you sign it. MPs for the Southend area are David Amess (west) and James Duddridge (east). Both bear some ultimate responsibility since they are members of the party which privatised the railways, thus paving the way for profit to take precedence over public service!
Posted by: JE on 11:00am Mon 18 Dec 06
Oops. Now I got it wrong! It's
[bold]www.petitiononline.com/c2c[/bold] .
Not 'petitions'. Sorry everyone!
Oops. Now I got it wrong! It's
www.petitiononline.com/c2c .
Not 'petitions'. Sorry everyone!
Posted by: paul on 11:02am Mon 18 Dec 06
yeah; and when Labour took over they changed all the franchises so that the same group has a monopoly; running all trains out of southend...so Angela Smith can take responsibility too!
yeah; and when Labour took over they changed all the franchises so that the same group has a monopoly; running all trains out of southend...so Angela Smith can take responsibility too!
Posted by: Mark Thomson on 11:04am Mon 18 Dec 06
I Thought public transport was supposed to be offerring a real alternativte to travelling in to work by car. The changes and problems caused by C2C new timetable will only encourage people to take to the roads again. Please review the started trains from Laindon not only did they accomdate Laindon passengers but they also allowed relief to the rest of the line when it was bad.
I Thought public transport was supposed to be offerring a real alternativte to travelling in to work by car. The changes and problems caused by C2C new timetable will only encourage people to take to the roads again. Please review the started trains from Laindon not only did they accomdate Laindon passengers but they also allowed relief to the rest of the line when it was bad.
Posted by: Mark on 11:06am Mon 18 Dec 06
So C2C say that puctuality figures show this farce of a timetable is working. Great, so the trains are on time - [bold]it's just a shame we can't get on them[/bold] and that when we do, it takes an age to get home!
So C2C say that puctuality figures show this farce of a timetable is working. Great, so the trains are on time -
it's just a shame we can't get on them and that when we do, it takes an age to get home!
Posted by: bernadette farrell on 11:26am Mon 18 Dec 06
I have already posted one thread on this notice board today complaining about the trains , I can not begin to describe how angry I am with the new timetable. However I also want to point out to people the bigger picture , if the train service continues to be a nightmare then people wont move in to the areas, house prices could be effected as commuters with money wont look to move to an area where they can not get to London easily, aside from that we could lose vital tourist trade in the summer and this will effect everything in southend, not only have C2c completely and utterly disadvantaged all us commuters they are also threatening the economy of our area, seems extreme I know but if the trains carry on being this bad it can only bring the whole area down.
I urge everyone to contact our local MPs and point out that this runs much further than just the trains.
I have already posted one thread on this notice board today complaining about the trains , I can not begin to describe how angry I am with the new timetable. However I also want to point out to people the bigger picture , if the train service continues to be a nightmare then people wont move in to the areas, house prices could be effected as commuters with money wont look to move to an area where they can not get to London easily, aside from that we could lose vital tourist trade in the summer and this will effect everything in southend, not only have C2c completely and utterly disadvantaged all us commuters they are also threatening the economy of our area, seems extreme I know but if the trains carry on being this bad it can only bring the whole area down.
I urge everyone to contact our local MPs and point out that this runs much further than just the trains.
Posted by: Peeeed Off on 11:34am Mon 18 Dec 06
Did you know that for a train to be classed as late by [bold]C[/bold] rap[bold]2C[/bold] rapper it has to be over 15 mins late. That's why their figures are always so good.
I am sick of paying all this money for this awful service. If the only way to make the management listen is to hit them in the pocket, maybe I will not renew my season ticket this year and instead look into ways of scamming C2C out of as much money as possible by buying monthly tickets from the station after mine and the one before fenchuch street. Maybe that will make them listen
Did you know that for a train to be classed as late by
C rap
2C rapper it has to be over 15 mins late. That's why their figures are always so good.
I am sick of paying all this money for this awful service. If the only way to make the management listen is to hit them in the pocket, maybe I will not renew my season ticket this year and instead look into ways of scamming C2C out of as much money as possible by buying monthly tickets from the station after mine and the one before fenchuch street. Maybe that will make them listen
Posted by: michael clarke on 11:39am Mon 18 Dec 06
If, as Mike Lamport, communications manager for c2c, said: "The timetable works, as our punctuality figures show," then why is is that last week every single train that I took left Chalkwell late - and every train i caught to return home also left fenchurch st late. This morning the 7.23am 'fast' train from Chalkwell was cancelled causing evenyone to pack into the next slow train.
If, as Mike Lamport, communications manager for c2c, said: "The timetable works, as our punctuality figures show," then why is is that last week every single train that I took left Chalkwell late - and every train i caught to return home also left fenchurch st late. This morning the 7.23am 'fast' train from Chalkwell was cancelled causing evenyone to pack into the next slow train.
Posted by: Laindon Comuter on 11:40am Mon 18 Dec 06
why do c2c see it necessary to change the timetable when it obviously worked reasonably well? as my grandfather used to say ' if it isn't broken then don't fix it'! as a paying customer of c2c I feel I at least deserve the liberty of having a seat for my journey from laindon to fenchurch street, am I wrong in saying this?
I have attached the c2c managing directors email address for anybody else who would like to front their concerns!mark.hopwood@c2crail.co.uk
why do c2c see it necessary to change the timetable when it obviously worked reasonably well? as my grandfather used to say ' if it isn't broken then don't fix it'! as a paying customer of c2c I feel I at least deserve the liberty of having a seat for my journey from laindon to fenchurch street, am I wrong in saying this?
I have attached the c2c managing directors email address for anybody else who would like to front their concerns!mark.hopwood@c2crail.co.uk
Posted by: Upminster Commuter on 11:53am Mon 18 Dec 06
Does C2C stand for Cash 2 Chumps? Come on you idiots sitting in your ivory towers can't you see that you are causing misery and upset... Isn't it time to admit that you are wrong! Give us the Christmas present we all deserve and reinstate our old timetable before any more damage is done.
Does C2C stand for Cash 2 Chumps? Come on you idiots sitting in your ivory towers can't you see that you are causing misery and upset... Isn't it time to admit that you are wrong! Give us the Christmas present we all deserve and reinstate our old timetable before any more damage is done.
Posted by: graham sims on 11:55am Mon 18 Dec 06
The new timetable is worse for the vast majority of residents in the Southend area, as there are fewer fast trains. The people living the furthest away, paying the most money, are worse off – so the people at Upminster and Barking – who are also served by the tube – are given the slim chance of trying to squeeze onto already packed trains.
Not only this, but there are delays caused by this new timetable. So the effect is twice as bad.
The new timetable is worse for the vast majority of residents in the Southend area, as there are fewer fast trains. The people living the furthest away, paying the most money, are worse off – so the people at Upminster and Barking – who are also served by the tube – are given the slim chance of trying to squeeze onto already packed trains.
Not only this, but there are delays caused by this new timetable. So the effect is twice as bad.
Posted by: Jon on 11:59am Mon 18 Dec 06
I cannot believe the amount of moaning in these posts about c2c. Until recently, I used to travel daily on Virgin Trains west coast mainline which was absolutely diabolical. The people of South Essex should count themselves lucky to have c2c. Sure, there were problems in the first week and my journeys have been affected as much as anyone but I think they deserve a chance. To see changes resulting from customer concerns after such a short time is commendable - at least they are listening to us.
I cannot believe the amount of moaning in these posts about c2c. Until recently, I used to travel daily on Virgin Trains west coast mainline which was absolutely diabolical. The people of South Essex should count themselves lucky to have c2c. Sure, there were problems in the first week and my journeys have been affected as much as anyone but I think they deserve a chance. To see changes resulting from customer concerns after such a short time is commendable - at least they are listening to us.
Posted by: Steve on 12:08pm Mon 18 Dec 06
AAHH I wondered when this would start, the above post from 'Jon'
who could well be from C2c's Damage Limitation Department.
I wonder??
Anyway Late again this morning, this looks like being the trend from now on.
Thanks C2c for making life just that little bit harder by being Greedy.
AAHH I wondered when this would start, the above post from 'Jon'
who could well be from C2c's Damage Limitation Department.
I wonder??
Anyway Late again this morning, this looks like being the trend from now on.
Thanks C2c for making life just that little bit harder by being Greedy.
Posted by: Anon from Canvey on 12:11pm Mon 18 Dec 06
It is laughable that the new timetable is "working"! The 08.41 was shown running on time but didn't actually arrive until 08.47 (the time the next train was due). Once again this train was crowded and the usual scram for any available seats commenced.
I feel for the poor sods who get on after Benfleet as they have no chance of getting a seat and having to be packed in like a tin of sardines (also not fun having the a/c on full blast either. Perhaps it was felt that with the extra bodies on the train we would need the a/c on).
Why are we having to put up with this poor service and being charged even more in the New Year for the privilege???
It is laughable that the new timetable is "working"! The 08.41 was shown running on time but didn't actually arrive until 08.47 (the time the next train was due). Once again this train was crowded and the usual scram for any available seats commenced.
I feel for the poor sods who get on after Benfleet as they have no chance of getting a seat and having to be packed in like a tin of sardines (also not fun having the a/c on full blast either. Perhaps it was felt that with the extra bodies on the train we would need the a/c on).
Why are we having to put up with this poor service and being charged even more in the New Year for the privilege???
Posted by: Charlotte on 12:15pm Mon 18 Dec 06
