A MORTGAGE firm has scooped an impressive award for its customer service.

Zing Mortgages, based in Southend, were awarded Best Customer Service at the European Business Excellence Awards.

The black-tie event took place at Harrogate International Centre and was organised by business coaching firm, ActionCOACH.

Paul Flavin, owner of Zing Mortgages, said he was extremely pleased to pick up the award. He said: “We have invested a lot of time into making sure our customers are at the forefront of everything we do. It’s really reassuring to know that the emphasis we put on customer service is paying off. I am so proud of the team for supporting these deep routed company values.”