A CARE home has been criticised for putting its residents in danger.

Inspectors criticised medical, disease and emergency measures at Ravensmere Rest Home, Manor Road, Westcliff rating the home inadequate and placing it in special measures.

The owners are appealing the rating and the report published this week.

The inspector for the Care Quality Commission stated: “Staff members did not always follow safe practice when supporting people with their medicines.

“People were at risk as the infection prevention and control systems were not effective.

“People were at risk of harm as fire safety procedures and checks were not effective and the maintenance of fire doors did not keep people safe from the risks of fire.

“People’s privacy was not always respected.

“The provider did not have effective systems in place to monitor the quality of the service they provided or to drive improvements where needed.”

Andreas Stavrinides, director of Health and Home Limited, the firm running the home, said: “We have serious concerns as to the inspection process adopted by the CQC in this round of inspections.

“There have been no changes to the environment or the quality of service provided by the home, since the date of the previous inspection, which rated the home as good.

“There have been no justifiable grounds to show a deterioration of service from good to inadequate.

“An appeal against CQC’s rating has been lodged and we are considering other steps.

“We hope for the benefit of those we serve and the community that the CQC will engage with us and address the concerns raised by both sides in a consensual and civilised manner.”

The home provides accommodation and personal care for 18 people with mental health issues, including dementia.

The last inspection in 2016 and the service was rated as good.

Services in special measures are kept under review and are inspected again within six months.