AN inadequate GP surgery is neither safe nor effective at treating patients, according to the latest report.

Clayhill Medical Practice, Southview Road, Vange has been rated as inadequate by the Care Quality Commission.

The practice has more than 6,000 patients and has been ordered to improve by the health watchdog.

Concerns raised by the health watchdog include a lack of staff knowledge and patient care.

The report states: “Some performance data including screening data was lower than average.

“Some childhood immunisations data was lower than target levels.

“We did not see evidence of recruitment systems and ongoing checks.

“Systems for infection control and prevention were not effective.

“There were gaps in systems to assess, monitor and manage risks to patient safety.

“And staff did not always have the information they needed to deliver safe care and treatment.”

The report suggests a breakdown in relationships between the senior partners was causing significant problems.

The report added: “There was no consistency in the care and treatment of patients between the two GP partners.

“The practice was unable to show that all staff had the skills, knowledge, experience and support to carry out their roles.

“Unverified performance data supplied by the practice showed that performance had deteriorated over the last 11 months, with no capacity to significantly improve this before the end of the March 2019.

“Although there was effective coordination with other organisations to ensure patients had access to the appropriate support; there was insufficient evidence to show this was consistent for both GP partners.”

The surgery was approached for comment. Several claims were subsequently made about why the practice was failing the patients including claims NHS England and the General Medical Council had been informed about problems but little action had been taken.

The surgery was inadequate on three levels and required improvement on the other two.