There are long delays at certain train stations this morning due to new ticket machines.
Commuters are reporting huge queues of people at Chalkwell Station due to the new payment machines that have been installed.
The Echo reported last week that c2c were bringing in extra staff after commuters complained of chaotic queues.
The new ticketing system is rolling out in stations across south Essex to try and improve the booking process. The website has been replaced and customer accounts are being transferred.
The mobile app is also being replaced, meaning customers cannot use it to buy tickets until the new one launches.
Commuters have reported long delays as a result of the change, citing long queues to ticket machines at railway stations.
The system was installed at Benfleet Station on Wednesday and Leigh Station on Monday.
Commuters at Chalkwell have stated staff advised them not to use smart travelcards due to the delays.
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