AN 85-year-old nan has spent 18 months battling excruciating pain on a daily basis due to an untreated broken arm.

Mary Murch broke her arm in September 2019 after picking up a bag that was too heavy for her.

The nan previously had a metal implant in her arm following an injury, with the implant also snapping as she picked up the bag.

Southend Hospital told Mary, from Thundersley, she would need surgery to remove the snapped implant and replace it - but since she has had three operations cancelled.

Her granddaughter is now calling on the hospital to undertake the surgery urgently with Mary in constant pain.

Kerry Murch, 23, from Southend said: “Nan picked up a bag that was too heavy for her. We had an appointment that December where they said she needed an implant.

“Time kept going on waiting for the implant. She was then told the implant was finally in and they were just waiting for a bed to be available.

“A few weeks go by and it then transpires the implant was never at the hospital.

“More time goes on and Covid hits. She was told the implant was in again but they then said it wasn’t hers but it was for someone else having the exact same operation.

“My nan’s face bless her it just fell. The third time they told her it was at the hospital ready when it wasn’t. She’s had an infection in it. It looks like it’s going to break through her skin.”

Mary has lost a lot of her independence since breaking her arm and has been left relying on her granddaughter as a result.

Kerry said: “She’s always been so independent. She’s just fed up she can’t do anything.

“I will do anything for her. I love her to bits but I work full time and I can’t always be around when she needs me.

Kerry has been left furious by the ordeal.

Kerry added: “It’s been 18 months with a broken arm.

“To be told it was someone else’s - that was the worst part.

“She’s in agony. She moves it a little bit and just cries. It upsets me to see her so upset. She can’t even wash or make her own bed.

“You wouldn’t leave an animal or child with a broken arm. It’s just not good to leave a lady, who has paid her way for years, to be left like that. It’s just awful.

“I am so angry. Something needs to be done.”

David Walker, chief medical officer for Mid and South Essex NHSE Foundation Trust, said: “We fully understand the concerns of Ms Murch and her family and we are sorry that her operation has been delayed. We will continue to support Ms Murch as much as possible, including through regular assessments, until her surgery can take place.”