A COMPUTER scam has been operating which leaves the victims £185 out of pocket.

Southend Crime and Disorder Reduction Partnership (CDRP) is warning about the ruse which is thought to be carried out from a base in Calcutta.

A man telephones and tells the victim theur Internet Service Provider has identified a fault with their computer, which requires expert help to address. They are asked to log onto their computer and to access a file called ‘Windows Event Viewer.’ Anyone viewing this computer activity log will see a list, which contains the words ‘Warning’ or ‘Critical.’ On the face of it, the log sounds as though the computer has serious faults. In reality, the words cited are normal for that part of the programme and are nothing for the user to worry about.

The caller then advises that he will guide the recipient through a ‘step-by-step’ solution to the issue. This involves logging onto a website, downloading some software and effectively handing control of your computer over to the caller. At this point, the caller drops the bombshell that his fee is £185 – pay up or face the consequences of him being able to remotely access the recipient’s computer.

The standard advice form Trading Standards is not to follow the advice of cold callers of this nature. If you are concerned about someone calling you about a computer issue such as that described above, Google it to get some background before taking any further steps. Finally, do not download software from an unknown site at a total stranger’s behest. Anyone receiving such a call is asked to call Consumer Direct on 08454 04 05 06