Spire Wellesley Hospital, Eastern Avenue, Southend, used wrong limb in surgery

Echo: Hospital used wrong limb in surgery Hospital used wrong limb in surgery

AN INVESTIGATION has been launched after the wrong prosthetic limb was used on a patient during knee replacement surgery at a private hospital.

The incident took place at the Wellesley Hospital, in Eastern Avenue, Southend, and has been revealed at a meeting of the local clinical commissioning group (CCG).

It has been declared a “never event”, meaning it has been categorised as a serious error in care that put a patient at risk of harm, and it has been acknowledged it would not have happened if the hospital had been using full preventative procedures.

The hospital’s management said it was unable to comment on the specific incident, claiming patient confidentiality was at stake.

However, Roger Lye, director of the hospital, said: “Our top priority is always the welfare and safety of our patients.

“We take this responsibility very seriously and set extremely high standards across every aspect of our business.

“We act quickly if we suspect these standards have not been met.

“We are investigating a serious adverse event at the hospital, but due to patient confidentiality we’re unable to comment further.”

Board papers for the meeting of Southend’s CCG, said: “The committee is advised the serious incident reported at the previous meeting relating to incorrect prosthesis used during knee replacement surgery has now been declared as a never event.

This is being investigated.”

At its last inspection by the Care Quality Commission, the hospital was found to be meeting all standards of care adequately – apart from relating to staffing.

On staffing procedures, the inspector had moderate concerns about paperwork relating to consultants – including that there was no evidence 28 of them had up-to-date medical indemnity.

The facility is part of the national Spire chain of private hospitals. It offers a range of procedures including orthopaedic surgery, plastic surgery and its website boasts it is “a centre of excellence for breast cancer treatment”.

Comments (27)

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12:13pm Fri 14 Feb 14

Richy don't shine shoes no more says...

They only found out when the patient couldn't dance anymore because he had two left feet
They only found out when the patient couldn't dance anymore because he had two left feet Richy don't shine shoes no more

12:13pm Fri 14 Feb 14

You'dfeelbetterforknowingthat says...

That old term comes to mind, I got a Hand like a Foot...
That old term comes to mind, I got a Hand like a Foot... You'dfeelbetterforknowingthat

12:38pm Fri 14 Feb 14

DogsMessInLeigh says...

They only noticed when the patient kept walking round in circles.
They only noticed when the patient kept walking round in circles. DogsMessInLeigh

12:39pm Fri 14 Feb 14

DogsMessInLeigh says...

DogsMessInLeigh wrote:
They only noticed when the patient kept walking round in circles.
....and i know i went out on a limb with that one.
[quote][p][bold]DogsMessInLeigh[/bold] wrote: They only noticed when the patient kept walking round in circles.[/p][/quote]....and i know i went out on a limb with that one. DogsMessInLeigh

12:43pm Fri 14 Feb 14

Old Southendian says...

Not so funny if, like me, you know someone close to you who had a knee replacement carried out there and it's never been fully functional three years later!!!!!!!
Not so funny if, like me, you know someone close to you who had a knee replacement carried out there and it's never been fully functional three years later!!!!!!! Old Southendian

12:44pm Fri 14 Feb 14

DogsMessInLeigh says...

However, Roger Lye, director of the hospital, said: “Our top priority is always the welfare and safety of our patients.

“We take this responsibility very seriously and set extremely high standards across every aspect of our business.

“We act quickly if we suspect these standards have not been met.

______________

a knee jerk reaction from Roger Lye.
However, Roger Lye, director of the hospital, said: “Our top priority is always the welfare and safety of our patients. “We take this responsibility very seriously and set extremely high standards across every aspect of our business. “We act quickly if we suspect these standards have not been met. ______________ a knee jerk reaction from Roger Lye. DogsMessInLeigh

3:23pm Fri 14 Feb 14

Louisajo says...

The poor person who has had to suffer the disastrous results of this terrible error would no doubt be very hurt by the warped sense of humour displayed by some of the hard hearted people commenting here.
Such comments are inappropriate an very unfeeling.
A reminder - someone's health and most probably their future ability to function normally has been severely compromised by this awful situation.
A knee replacement is major surgery and no joke. It's a very painful procedure and the recuperation is long and arduous.
Have some sympathy for the unfortunate person who has had this experience.
The poor person who has had to suffer the disastrous results of this terrible error would no doubt be very hurt by the warped sense of humour displayed by some of the hard hearted people commenting here. Such comments are inappropriate an very unfeeling. A reminder - someone's health and most probably their future ability to function normally has been severely compromised by this awful situation. A knee replacement is major surgery and no joke. It's a very painful procedure and the recuperation is long and arduous. Have some sympathy for the unfortunate person who has had this experience. Louisajo

3:38pm Fri 14 Feb 14

jolllyboy says...

So much for priate health !
Obviously it is good this is not covered up but will do their reputation no good at all. Maybe it should have stayed undr BUPA .
So much for priate health ! Obviously it is good this is not covered up but will do their reputation no good at all. Maybe it should have stayed undr BUPA . jolllyboy

3:59pm Fri 14 Feb 14

Old Southendian says...

jolllyboy wrote:
So much for priate health !
Obviously it is good this is not covered up but will do their reputation no good at all. Maybe it should have stayed undr BUPA .
For the record, much of the Wellesley's work is NHS funded with NHS doctors and surgeons who you can meet on other days at Southend General, etc. The Wellesley's accommodation and surroundings are comfortable, better than Nightingale wards. However even with a standard knee joint replacement and a year of physiotherapy, the results can be far less than satisfactory.
[quote][p][bold]jolllyboy[/bold] wrote: So much for priate health ! Obviously it is good this is not covered up but will do their reputation no good at all. Maybe it should have stayed undr BUPA .[/p][/quote]For the record, much of the Wellesley's work is NHS funded with NHS doctors and surgeons who you can meet on other days at Southend General, etc. The Wellesley's accommodation and surroundings are comfortable, better than Nightingale wards. However even with a standard knee joint replacement and a year of physiotherapy, the results can be far less than satisfactory. Old Southendian

4:16pm Fri 14 Feb 14

DogsMessInLeigh says...

Louisajo wrote:
The poor person who has had to suffer the disastrous results of this terrible error would no doubt be very hurt by the warped sense of humour displayed by some of the hard hearted people commenting here.
Such comments are inappropriate an very unfeeling.
A reminder - someone's health and most probably their future ability to function normally has been severely compromised by this awful situation.
A knee replacement is major surgery and no joke. It's a very painful procedure and the recuperation is long and arduous.
Have some sympathy for the unfortunate person who has had this experience.
I note they didn't mess your 'sense of humour removal' operation up.
[quote][p][bold]Louisajo[/bold] wrote: The poor person who has had to suffer the disastrous results of this terrible error would no doubt be very hurt by the warped sense of humour displayed by some of the hard hearted people commenting here. Such comments are inappropriate an very unfeeling. A reminder - someone's health and most probably their future ability to function normally has been severely compromised by this awful situation. A knee replacement is major surgery and no joke. It's a very painful procedure and the recuperation is long and arduous. Have some sympathy for the unfortunate person who has had this experience.[/p][/quote]I note they didn't mess your 'sense of humour removal' operation up. DogsMessInLeigh

4:17pm Fri 14 Feb 14

runwellian says...

Old Southendian wrote:
jolllyboy wrote:
So much for priate health !
Obviously it is good this is not covered up but will do their reputation no good at all. Maybe it should have stayed undr BUPA .
For the record, much of the Wellesley's work is NHS funded with NHS doctors and surgeons who you can meet on other days at Southend General, etc. The Wellesley's accommodation and surroundings are comfortable, better than Nightingale wards. However even with a standard knee joint replacement and a year of physiotherapy, the results can be far less than satisfactory.
It is not about single bedrooms and pretty curtains, I would rather sleep in a nightingale type ward and have the right knee joint in place than risk further surgery by a group of plebs that did the the job wrong in the first place.

This is a 'never event' which simply means it should NEVER happen, there is no excuse!

So the hospital states it acts quickly if they suspect this has happened … a bit late when someone has gone through surgery only to have to face it all again, what an uncaring response, what they should have done was made sure it didn't happen in the first place.

I was offered my up and coming operation there but have now cancelled it!
[quote][p][bold]Old Southendian[/bold] wrote: [quote][p][bold]jolllyboy[/bold] wrote: So much for priate health ! Obviously it is good this is not covered up but will do their reputation no good at all. Maybe it should have stayed undr BUPA .[/p][/quote]For the record, much of the Wellesley's work is NHS funded with NHS doctors and surgeons who you can meet on other days at Southend General, etc. The Wellesley's accommodation and surroundings are comfortable, better than Nightingale wards. However even with a standard knee joint replacement and a year of physiotherapy, the results can be far less than satisfactory.[/p][/quote]It is not about single bedrooms and pretty curtains, I would rather sleep in a nightingale type ward and have the right knee joint in place than risk further surgery by a group of plebs that did the the job wrong in the first place. This is a 'never event' which simply means it should NEVER happen, there is no excuse! So the hospital states it acts quickly if they suspect this has happened … a bit late when someone has gone through surgery only to have to face it all again, what an uncaring response, what they should have done was made sure it didn't happen in the first place. I was offered my up and coming operation there but have now cancelled it! runwellian

4:28pm Fri 14 Feb 14

John Bull 40 says...

I know of someone who had an operation there, and when a serious
problem arose after a couple of days they told him to go to accident and
emergency.
I know of someone who had an operation there, and when a serious problem arose after a couple of days they told him to go to accident and emergency. John Bull 40

4:42pm Fri 14 Feb 14

Old Southendian says...

runwellian wrote:
Old Southendian wrote:
jolllyboy wrote:
So much for priate health !
Obviously it is good this is not covered up but will do their reputation no good at all. Maybe it should have stayed undr BUPA .
For the record, much of the Wellesley's work is NHS funded with NHS doctors and surgeons who you can meet on other days at Southend General, etc. The Wellesley's accommodation and surroundings are comfortable, better than Nightingale wards. However even with a standard knee joint replacement and a year of physiotherapy, the results can be far less than satisfactory.
It is not about single bedrooms and pretty curtains, I would rather sleep in a nightingale type ward and have the right knee joint in place than risk further surgery by a group of plebs that did the the job wrong in the first place.

This is a 'never event' which simply means it should NEVER happen, there is no excuse!

So the hospital states it acts quickly if they suspect this has happened … a bit late when someone has gone through surgery only to have to face it all again, what an uncaring response, what they should have done was made sure it didn't happen in the first place.

I was offered my up and coming operation there but have now cancelled it!
I think the point I wanted to make was that clinically it is likely to be the same wherever you go. Yes agreed it should not happen in the first place. Chances of rectification surgery? Unlikely. More an approach of we have done what we could and this is as good as it gets. How do you know that it will be better elsewhere?
Good luck for a satisfactory and successful operation.
[quote][p][bold]runwellian[/bold] wrote: [quote][p][bold]Old Southendian[/bold] wrote: [quote][p][bold]jolllyboy[/bold] wrote: So much for priate health ! Obviously it is good this is not covered up but will do their reputation no good at all. Maybe it should have stayed undr BUPA .[/p][/quote]For the record, much of the Wellesley's work is NHS funded with NHS doctors and surgeons who you can meet on other days at Southend General, etc. The Wellesley's accommodation and surroundings are comfortable, better than Nightingale wards. However even with a standard knee joint replacement and a year of physiotherapy, the results can be far less than satisfactory.[/p][/quote]It is not about single bedrooms and pretty curtains, I would rather sleep in a nightingale type ward and have the right knee joint in place than risk further surgery by a group of plebs that did the the job wrong in the first place. This is a 'never event' which simply means it should NEVER happen, there is no excuse! So the hospital states it acts quickly if they suspect this has happened … a bit late when someone has gone through surgery only to have to face it all again, what an uncaring response, what they should have done was made sure it didn't happen in the first place. I was offered my up and coming operation there but have now cancelled it![/p][/quote]I think the point I wanted to make was that clinically it is likely to be the same wherever you go. Yes agreed it should not happen in the first place. Chances of rectification surgery? Unlikely. More an approach of we have done what we could and this is as good as it gets. How do you know that it will be better elsewhere? Good luck for a satisfactory and successful operation. Old Southendian

4:46pm Fri 14 Feb 14

ThisYear says...

DogsMessInLeigh wrote:
Louisajo wrote:
The poor person who has had to suffer the disastrous results of this terrible error would no doubt be very hurt by the warped sense of humour displayed by some of the hard hearted people commenting here.
Such comments are inappropriate an very unfeeling.
A reminder - someone's health and most probably their future ability to function normally has been severely compromised by this awful situation.
A knee replacement is major surgery and no joke. It's a very painful procedure and the recuperation is long and arduous.
Have some sympathy for the unfortunate person who has had this experience.
I note they didn't mess your 'sense of humour removal' operation up.
Dolt!
[quote][p][bold]DogsMessInLeigh[/bold] wrote: [quote][p][bold]Louisajo[/bold] wrote: The poor person who has had to suffer the disastrous results of this terrible error would no doubt be very hurt by the warped sense of humour displayed by some of the hard hearted people commenting here. Such comments are inappropriate an very unfeeling. A reminder - someone's health and most probably their future ability to function normally has been severely compromised by this awful situation. A knee replacement is major surgery and no joke. It's a very painful procedure and the recuperation is long and arduous. Have some sympathy for the unfortunate person who has had this experience.[/p][/quote]I note they didn't mess your 'sense of humour removal' operation up.[/p][/quote]Dolt! ThisYear

5:11pm Fri 14 Feb 14

Nelly99 says...

I went there for a quote and the only sound I could hear was "ching". Ridiculous amount of money for using the same guy I was seeing at SUH.
Glad I waited now.
I went there for a quote and the only sound I could hear was "ching". Ridiculous amount of money for using the same guy I was seeing at SUH. Glad I waited now. Nelly99

5:33pm Fri 14 Feb 14

Living the La Vida Legra says...

Louisajo wrote:
The poor person who has had to suffer the disastrous results of this terrible error would no doubt be very hurt by the warped sense of humour displayed by some of the hard hearted people commenting here. Such comments are inappropriate an very unfeeling. A reminder - someone's health and most probably their future ability to function normally has been severely compromised by this awful situation. A knee replacement is major surgery and no joke. It's a very painful procedure and the recuperation is long and arduous. Have some sympathy for the unfortunate person who has had this experience.
Funny bone removed at birth then?
[quote][p][bold]Louisajo[/bold] wrote: The poor person who has had to suffer the disastrous results of this terrible error would no doubt be very hurt by the warped sense of humour displayed by some of the hard hearted people commenting here. Such comments are inappropriate an very unfeeling. A reminder - someone's health and most probably their future ability to function normally has been severely compromised by this awful situation. A knee replacement is major surgery and no joke. It's a very painful procedure and the recuperation is long and arduous. Have some sympathy for the unfortunate person who has had this experience.[/p][/quote]Funny bone removed at birth then? Living the La Vida Legra

6:13pm Fri 14 Feb 14

chillyfeet says...

I Quite believe it I had an op there years ago. After the op I needed morphine and they didn`t have anyone qualified at night to administer it.

On another occasion I needed Anadin and my wife had to go to Waitrose and buy it as they didn`t have any.
I Quite believe it I had an op there years ago. After the op I needed morphine and they didn`t have anyone qualified at night to administer it. On another occasion I needed Anadin and my wife had to go to Waitrose and buy it as they didn`t have any. chillyfeet

10:57pm Fri 14 Feb 14

You'dfeelbetterforknowingthat says...

You'dfeelbetterforkn
owingthat
wrote:
That old term comes to mind, I got a Hand like a Foot...
And a Nose like a hose, so very very long, tis why I am known as conker the Mong
[quote][p][bold]You'dfeelbetterforkn owingthat[/bold] wrote: That old term comes to mind, I got a Hand like a Foot...[/p][/quote]And a Nose like a hose, so very very long, tis why I am known as conker the Mong You'dfeelbetterforknowingthat

1:49pm Sat 15 Feb 14

Kbyford says...

Well i had surgery there three weeks ago and had amazing treatment, the nurse was in my room every twenty minutes after to make sure i was ok and i cannot fault their aftercare including the physio and when i had the stitches out. Do not be quick to judge over other peoples experiences.
Well i had surgery there three weeks ago and had amazing treatment, the nurse was in my room every twenty minutes after to make sure i was ok and i cannot fault their aftercare including the physio and when i had the stitches out. Do not be quick to judge over other peoples experiences. Kbyford

2:19pm Sat 15 Feb 14

RochfordRob says...

Nelly99 wrote:
I went there for a quote and the only sound I could hear was "ching". Ridiculous amount of money for using the same guy I was seeing at SUH.
Glad I waited now.
A ridiculous statement. Private hospital costs are controlled far more strictly than NHS ones, and don't forget is it a BUSINESS.

So instead, you burdened every else with your costs (effectively)
[quote][p][bold]Nelly99[/bold] wrote: I went there for a quote and the only sound I could hear was "ching". Ridiculous amount of money for using the same guy I was seeing at SUH. Glad I waited now.[/p][/quote]A ridiculous statement. Private hospital costs are controlled far more strictly than NHS ones, and don't forget is it a BUSINESS. So instead, you burdened every else with your costs (effectively) RochfordRob

4:25pm Sat 15 Feb 14

runwellian says...

The trouble with private care is that when anything goes wrong, they transfer you to the NHS.

They are good for basic care, but anything beyond that, you take your life in your hands.
The trouble with private care is that when anything goes wrong, they transfer you to the NHS. They are good for basic care, but anything beyond that, you take your life in your hands. runwellian

5:01pm Sat 15 Feb 14

beaulocks says...

Is this fellas name bob?
Is this fellas name bob? beaulocks

5:15pm Sat 15 Feb 14

Cor Blimey says...

Could be worse - arm could have been attached to the thigh
Could be worse - arm could have been attached to the thigh Cor Blimey

6:13pm Sat 15 Feb 14

Steve Rowe says...

Where is RichCarol these days ? I have not seen any comments (always perceptive and interesting) from her recently.
Where is RichCarol these days ? I have not seen any comments (always perceptive and interesting) from her recently. Steve Rowe

10:13am Sun 16 Feb 14

Nelly99 says...

RochfordRob wrote:
Nelly99 wrote: I went there for a quote and the only sound I could hear was "ching". Ridiculous amount of money for using the same guy I was seeing at SUH. Glad I waited now.
A ridiculous statement. Private hospital costs are controlled far more strictly than NHS ones, and don't forget is it a BUSINESS. So instead, you burdened every else with your costs (effectively)
Well one operation in 64 years after 50 of contributing, I'm very sorry to have been a burden on the state. Never claimed any benefits either but did rather resent having to pay £170 for a 10 minute consultation. Hope you never need an operation!
[quote][p][bold]RochfordRob[/bold] wrote: [quote][p][bold]Nelly99[/bold] wrote: I went there for a quote and the only sound I could hear was "ching". Ridiculous amount of money for using the same guy I was seeing at SUH. Glad I waited now.[/p][/quote]A ridiculous statement. Private hospital costs are controlled far more strictly than NHS ones, and don't forget is it a BUSINESS. So instead, you burdened every else with your costs (effectively)[/p][/quote]Well one operation in 64 years after 50 of contributing, I'm very sorry to have been a burden on the state. Never claimed any benefits either but did rather resent having to pay £170 for a 10 minute consultation. Hope you never need an operation! Nelly99

2:35pm Sun 16 Feb 14

RochfordRob says...

Nelly99 wrote:
RochfordRob wrote:
Nelly99 wrote: I went there for a quote and the only sound I could hear was "ching". Ridiculous amount of money for using the same guy I was seeing at SUH. Glad I waited now.
A ridiculous statement. Private hospital costs are controlled far more strictly than NHS ones, and don't forget is it a BUSINESS. So instead, you burdened every else with your costs (effectively)
Well one operation in 64 years after 50 of contributing, I'm very sorry to have been a burden on the state. Never claimed any benefits either but did rather resent having to pay £170 for a 10 minute consultation. Hope you never need an operation!
I've had a few actually. But I'm more than happy to wait my turn with the NHS given how much I've paid them over the years.

Do you suppose your consultation with the NHS was any cheaper? I doubt it.

Seems you learned a lesson the hard way. Sorry about that.
[quote][p][bold]Nelly99[/bold] wrote: [quote][p][bold]RochfordRob[/bold] wrote: [quote][p][bold]Nelly99[/bold] wrote: I went there for a quote and the only sound I could hear was "ching". Ridiculous amount of money for using the same guy I was seeing at SUH. Glad I waited now.[/p][/quote]A ridiculous statement. Private hospital costs are controlled far more strictly than NHS ones, and don't forget is it a BUSINESS. So instead, you burdened every else with your costs (effectively)[/p][/quote]Well one operation in 64 years after 50 of contributing, I'm very sorry to have been a burden on the state. Never claimed any benefits either but did rather resent having to pay £170 for a 10 minute consultation. Hope you never need an operation![/p][/quote]I've had a few actually. But I'm more than happy to wait my turn with the NHS given how much I've paid them over the years. Do you suppose your consultation with the NHS was any cheaper? I doubt it. Seems you learned a lesson the hard way. Sorry about that. RochfordRob

8:55pm Sun 16 Feb 14

Bolloximian says...

Firstly, I hope the unfortunate patient is now comfortable and that all will turn out well in the end.
I do find the term "never event" rather a strange one. Its meaning is made clear in the article but had it not been, I'd have been inclined to think it was a discreet term used by hospital management to describe an event that either needed to be denied or covered up, as in "it never happened". Who invents these terms ?
Firstly, I hope the unfortunate patient is now comfortable and that all will turn out well in the end. I do find the term "never event" rather a strange one. Its meaning is made clear in the article but had it not been, I'd have been inclined to think it was a discreet term used by hospital management to describe an event that either needed to be denied or covered up, as in "it never happened". Who invents these terms ? Bolloximian

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